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January 09, 2017

CRM Featured Articles

Remark Media Announces a Collaboration with Tencent

The two companies will work together on a precision marketing solution.

MegaPath Partners with Tenfold and Launches the Connector Add-On Service

CRM and help desk integrations aim to help businesses optimize their telephony systems.

Magazine Features

How to Succeed at Mobile Marketing

Marketers need to meet consumers on the platforms they're already using and connect the dots between them


Turning Agents Into Superheroes

How to supercharge your customer service team. (Featured on

The Omnichannel Mobile Lifestyle: Meet Customers Where They Are

It's time for messaging hierarchies that customers get to choose.


Are CMOs’ Jobs in Jeopardy?

Research suggests that more than 30 percent of chief marketing officers could soon be out of work

CRM Across the Wire

Verint Launches Mobile Work View

Verint's Mobile Work View extends common work activity for contact center agents from the desktop to the smartphone. (Featured on

ConvergeHub Partners with NexInteractive

The partnership brings customer information and knowledge to sales, marketing and support agents in real time.

Marqii Launches to Help Local Businesses Advertise Specials

Marqii is a local mobile business platform for restaurants and bars to communicate daily specials to consumers nearby.

SoftServe Partners with ADAM

The partnership will help companies boost engagement through increased digital asset management capabilities.

Freshdesk Acquires Pipemonk to Streamline Integrations

The combined companies will work to create seamless integrations between business apps for heightened customer engagement.

Qlik Acquires Idevio

The acquisition of Idevio bolsters Qlik's visual analytics platform withl map visualizations and location-based analytics for both Qlik Sense and QlikView.

Taboola Acquires Commerce Sciences

The acquisition of Commerce Sciences increases Taboola's ability to personalize web experiences for consumers.