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August 29, 2016
CRM Featured Articles
Jivox Adds Personalized Video Advertising to Jivox IQ
The platform processes a variety of data to generate video configurations geared for each customer.
Verint Launches Real-Time Speech Analytics
Verint Systems today unveiled several enhancements to its Real-Time Speech Analytics solution, which combines phonetic speech recognition and full transcription of calls with advanced language understanding. (Featured on SmartCustomerService.com.)
Teradata Announces Aster Analytics Updates
The company introduces new deployment options for Hadoop and Amazon Web Services.
The 2016 CRM Market Elite Customers: Dormify
The e-commerce home furnisher increases email revenue with the help of marketing automation provider Dotmailer
The 2016 CRM Market Elite Customers: Doblet
Mobile phone charging provider Doblet has seen revenue increase 845 percent with Salesforce.com
The 2016 CRM Market Elite Customers: Boston Globe Media
BlueConic's customer engagement platform helps the media company shape content to meet reader preferences
Personal Service in the Age of the Customer
Customer service can be a disruptive force to transform any organization, but it can't be the same old stuff that companies have always offered. (Featured on SmartCustomerService.com.)
CRM Across the Wire
Emarsys Partners with Antavo
Antavo and Emarsys partner to provide e-commerce loyalty programs that reward customers for behavior, not purchases.
TapInfluence Partners with PowerTV
TapInfluence and PowerTV to bring YouTube gaming influencers to the growing influencer marketing SaaS platform and marketplace.
WeatherAlpha Integrates with Drawbridge
WeatherAlpha is bringing its custom, targetable weather insights to third-prty marketing and advertising platforms.
Optimove Integrates with Google
The integration turns the Google Display Network into a retention and retargeting tool for marketers.
Geofeedia Partners with Carahsoft for Government Work
Geofeedia's social media intelligence solutions are now available for government agencies on Carahsoft's GSA Schedule and NASA SEWP V contracts.
Contently Launches Contently Social
Contently Social includes enhanced social integrations and an expanded freelancer network for social media content creation.
ScribbleLive Acquires Linkdex
ScribbleLive's acquisition of Linkdex brings together SEO with content management.