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April 06, 2015

CRM Featured Articles

ICON15, Day 2: For Small Businesses, Personalized Content Trumps All

'[Being] different is better than [being] better.'

At ICON15, Infusionsoft Reveals Improved Campaign Builder and Payments Options

The SMB vendor also introduces a 24-hour help center.

On Day Two of the Gartner BI Summit, Analysts Call for 'More Synthesis'

Business intelligence professionals must become agile change agents.

Magazine Features

Predictive and Prescriptive Analytics Peek into the Future

A symbiotic relationship is key to a successful business intelligence ecosystem.


Get Users to Crave Their CRM Data

Motivate your sales team by providing total access, adding context, and giving meaning to the numbers.

The Tipping Point

Reap the Rewards of Purpose Activation

Spark employee passion with a values-based culture.

CRM Across the Wire

CallPromise Releases Callback Cloud for Business

Callback Cloud for Business helps companies offer dynamic queuing and call-back when an agent becomes available.

SurveyMonkey Launches Benchmarks Data Platform

New Benchmarks product lets companies compare performance against industry segments.

CircleBack Partners with Swiftpage

The partnership brings contact updating solutions to Act! users.

Appboy Launches Retention Analysis

Retention Analysis provides advanced insight into mobile app usage.

Intelliverse Launches Email Tracker

Intelliverse's new Email Tracker lets sales and marketing know when to follow up with customers and prospects.

Marketo Integrates with Google AdWords and Analytics

The Marketo integrations with Google will enable marketers to deliver more personalized digital advertising.