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September 03, 2014

CRM Featured Articles

Curalate's Like2Buy Helps Companies Monetize Social Engagement

The new tool allows brands to make Instagram images shoppable.

Magazine Features

Could Mobile CRM Solve Field Sales' Biggest Problems?

Understanding the options could help your organization determine which solution is best.


The Missing Piece of the Customer Experience Puzzle

Visually enabled IVR picks up where apps and self-service leave off.

Front Office

Five Ways to Reveal Your Customer Data

New methods of collecting customer data are already providing attractive returns on their investment.

CRM Across the Wire Launches Salesforce1 Community Cloud

New Community Cloud propels into the fast-growing $3.5 billion enterprise collaboration market.

Telstra Extends Whispir Conversation Platform to the US

Whispir lets organizations communicate with customers and employees via text message, voice, Web, email, mobile, or social media.

Trumpia Releases Auto Campaigns Advanced Marketing Feature

With Auto Campaigns, companies can set campaigns to run automatically when triggers are hit.

LiveLOOK Introduces TrueView Feature

TrueView adjusts the agent's view of the customer's screen during co-browsing sessions. Adopts Webhooks

The text message marketing service provider has added a new webhook system.

Salesnet Announces Upcoming CRM Feature Pack Release

Feature pack includes data management, security and browser compatibility enhancements