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November 06, 2013

CRM Featured Articles

SAVO Launches CRM Opportunity Pro on's AppExchange

Companies can now accelerate sales opportunities through the Salesforce Sales Cloud integration.

Amdocs Acquires Actix for $120 Million

The acquisition expands Amdocs' customer experience portfolio into the network domain to manage customer experiences across both networks and IT. (Featured on

SmartFocus Partners with Scribe for Microsoft Dynamics CRM Integration

The partnership between SmartFocus, Scribe, and Microsoft enables greater marketing personalization.

Velocify Releases Lead Manager on's AppExchange

Activity prioritization feature is designed for high-velocity sales teams.

SDL's Holiday Study Finds Consumers Willing to Pay More for a Positive Customer Experience

SDL evaluates customer experiences on preferred media, shopping times, and buying behaviors.

Magazine Features

Mobile CRM Is Slow to Take Hold

Integration hurdles slow deployments as systems largely fail to deliver significant value to users.


Building a Business Case for Enterprise CMS

An evolving need for content calls for an all-in-one way to manage it.

Scouting Report

Outbound Dialing Makes a Comeback

Changing rules give vendors new opportunities.