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August 07, 2013

CRM Featured Articles

Engagor Launches in the U.S., Secures $2.6 Million in Funding

The provider of a real-time customer engagement, social media monitoring, and analytics platform opens a San Francisco office.

LoyaltyExpress Unveils CustomerManager 5.0

Lead management, integrated lead lifecycle with calendar functionality, new user interface, and greater list upload and lead assignment capabilitiesround out the enhancements.

Sales Navigator Now Includes In-App Calling

Sales Navigator Calling lets users tap screens to make calls to sales contacts.

VelociData and Informatica Partner on Big Data Analytics

The two companies jointly developed a new micro-supercomputing engineered solution for faster response times for multimillion-row data sets.

PowerObjects Releases Microsoft Dynamics CRM Lead Scoring Add-on

PowerScore allows users to define criteria to automatically score leads and contacts.

Magazine Features

The 2013 CRM Elite


The Smarter Way to Do Customer Service

Follow these guidelines to identify some of the biggest problems smart customer service presents and discover how you can break these patterns.

Increase Your 'Brandshare'

Empower your sales force to increase awareness and deepen relationships.


Expect the Unexpected from Customer Experience

For true results, try, try, and try again.