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January 09, 2013
CRM Featured Articles
Aspect Partners with Lithium
The deal leads to a cloud-based offering purpose built for the contact center with social engagements supported by Aspect's unified platform for interaction management and workforce optimization.
Ancile uAlign Mobilizes Communications
Ancile's first cloud-based offering provides the right message to the right people at the right time.
Zoho Brings Location, Productivity Features to Zoho CRM
Customers request project management capabilities in CRM.
Infusionsoft Receives a $54 Million Infusion
Funding will go toward product development, growing partner program.
Pioneer Content Marketing Firms McMurry and TMG Custom Media Join Forces
Merger to provide clients with expanded content strategy, creation, distribution, and analytics services.
5 Emerging Sales Productivity Tools
New social, mobile, and collaborative tools help sales teams close more deals.
Automating Your Contract Management Process
Five tips for a successful implementation.
Why Contact Centers Are Moving to the Cloud
Low cost and flexibility make this a win-win solution for many enterprises.