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January 09, 2013

CRM Featured Articles

Aspect Partners with Lithium

The deal leads to a cloud-based offering purpose built for the contact center with social engagements supported by Aspect's unified platform for interaction management and workforce optimization.

Ancile uAlign Mobilizes Communications

Ancile's first cloud-based offering provides the right message to the right people at the right time.

Zoho Brings Location, Productivity Features to Zoho CRM

Customers request project management capabilities in CRM.

Infusionsoft Receives a $54 Million Infusion

Funding will go toward product development, growing partner program.

Pioneer Content Marketing Firms McMurry and TMG Custom Media Join Forces

Merger to provide clients with expanded content strategy, creation, distribution, and analytics services.

Magazine Features

5 Emerging Sales Productivity Tools

New social, mobile, and collaborative tools help sales teams close more deals.


Automating Your Contract Management Process

Five tips for a successful implementation.

Scouting Report

Why Contact Centers Are Moving to the Cloud

Low cost and flexibility make this a win-win solution for many enterprises.