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December 19, 2012

CRM Featured Articles

SAP Updates BusinessObjects Mobile

Enhancements include improved dashboards and greater integration with other SAP products.

SpeechStorm's New App Provides Insights Into IVR Usage

The latest release of SpeechStorm software tracks end-to-end customer paths through the IVR.

Verint Adds to Impact 360

New alerts and root cause analytics deliver rapid understanding of customer interactions to identify issues and improve operational performance.

PostRelease Joins Forces with Tapatalk to Help Publishers Monetize Mobile Sites

The advertising platform lets companies add native ads to content.

Open-Source CRM Zurmo Ships Version 1.0

The release is the culmination of two years of full-time software development in the open-source CRM field.


The Top Six Digital Trends for 2013

These exciting developments could be crucial to your business.

Pint of View

Smarten Up

Arm graduates with skills that matter.

Case Studies

Metal Mulisha Revs Up Online Traffic

With ReadyPulse, a sports apparel company sees e-commerce gains.