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September 12, 2012

CRM Featured Articles

Coveo Launches Coveo for

Brings advanced search, unified indexing, to Sales and Service Cloud users.

Aspect Software Extends the Unified IP 7 Platform

Unified IP 7.1 includes new capability for compliance in proactive outbound outreach to mobile customers.

Aprimo Releases Service to Sales App

The new app converts customer interactions into sales opportunities.

Infosys Releases SpeedSolve Customer Service App

The solution was jointly developed with AT&T.

DoubleDutch Debuts Hive Mobile CRM Application

Gives sales reps social, gamified, and location-based features.

Magazine Features

Cracking the Code on Cyber Crimes

Despite efforts to proactively protect customer data, computer intrusions and online fraud are on the rise.


Nine Essential Skills for B2B Marketers

In an industry that's constantly moving ahead, don't get left behind.

Scouting Report

The Revitalization of the Workforce Management Market

One-size-fits-all solutions are no longer the answer.