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September 05, 2012

CRM Featured Articles

Really Simple Systems Adds Email to Its CRM Systems

Users will no longer need to use third-party emailing systems.

Twitter Unveils Certified Products Program

Approved products must meet criteria based on customer engagement, analytics, and more.

Zurmo Adds Gamification Feature to Its CRM Product

With new Missions feature, users can issue challenges to co-workers for rewards.

J2 Global Launches CampaignerCRM

Solution "socializes" CRM for SMB sales professionals.

Zendesk Launches New Mobile Customer Portal

The solution will allow more than 20,000 businesses to bring their knowledge bases and support communities to the mobile Web.

Magazine Features

Avoid the Spam Folder

How marketers can save outbound emails from the dreaded fate.


Why Technology Alone Can't Fix Your Marketing-to-Sales Process

Avoid the top five marketing automation mistakes.

Front Office

What Email Marketers Can Learn from Social Media