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August 29, 2012

CRM Featured Articles

Indicee Unveils Indicee Analytics for Salesforce Chatter

New app lets users analyze contributions, influencers, trends and opportunities within collaboration tool.

Experian QAS Integrates Email, Phone, and International Address Validation

New validation capabilities boost accurate form completion and improve business intelligence.

IBM to Buy Kenexa for $1.3 Billion

Acquisition boosts Big Blue's social business offerings.

NICE Launches Upgraded Release of Performance Management Solutions

NICE Performance Management and NICE Incentive Compensation Management solutions enable enterprises to manage, measure, and motivate frontline service and sales employees.

Noble Systems Introduces Web Reports for Mobile Contact Center Management

The browser-agnostic reporting tool is accessible from mobile devices, tablets, or off-site computers.


Finding the Right CRM Solution for Your Company

Merging new systems with old may be the best option.