CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

June 20, 2012

CRM Featured Articles

Global Connect Enhances Its GC1 Peak Dialer

New account escalation and call transfer features round out the offerings.

Facebook Buys Facial Recognition Provider

The start-up says it will contribute to the social network's mobile offerings.

Pegasystems Announces Sales Force Automation for Relationship Selling

The new product addresses agility and personalization gaps.

Peoplefluent Enhances User Experience with VMS Version 6.0

Upgrade includes candidate comparison feature, drag-and-drop widgets, and interactive icons

ClickTale Launches ClickTale Mobile BI Solution

The beta release uniquely captures and visualizes how users navigate mobile sites.


10 Requirements for Rich Content Optimization and Personalization

Drive engagement with unified information access.

Pint of View

Customers: Old Dog, New Trick?

To serve customers, go with what you (and they) know.

Case Studies

M&T Bank Catapults Its Close Rates

Leads360's Dial-IQ helps the mortgage group achieve real-time results.