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April 25, 2012

CRM Featured Articles

Infosys Partners with WPP on Digital Marketing Platform

Three leading Global 200 companies are leveraging the platform to accelerate digital engagement.

Knoa Software Launches EPM 7.0 for Oracle Siebel CRM

Experience and Performance Manager provides companies with detailed user reports.

Millbrook Rolls Out New Analytics Offering for Insurance Carriers

Property and casualty insurers get advanced data analytics for identifying new insights and growth opportunities

Social Dynamx Debuts Customer Care Solution

Platform is geared toward large-enterprise social media management


The Alchemy of Behavioral Targeting

Getting to know today's customer requires a new level of engagement.


Embrace the Concept of "We"

Collaborators make the best competitors.

Consumers Want More Personalized Shopping Experiences

Studies show customers are willing to share data for better services, even though privacy is still a concern.