CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

January 30, 2012

CRM Featured Articles

Xactly Ups Ante of Sales Comp Software

Xactly Express Plan Store features personalized rules engine, prebuilt templates for commission automation.

New Satisfaction Index Reveals Most Satisfied Customers in the World

Australia and Canada lead the world in positive customer feedback.

Smartlogic Releases New Content Intelligence Platform Features

Company adds multilingual capabilities, semantic visualization, a feedback tool, and more.

Altitude Software and Virtual CSR Partner

Virtual CSR adds Altitude's software suite to deliver business value at the point of contact with the customer.


Harnessing the Power of Social Media

Are you prepared to meet the challenge?


Tablets and Smartphones Transform the In-Store Customer Experience

Retailers hope to give consumers new incentives to shop at brick-and-mortar stores

The Tipping Point

Redefining CRM

Why one size fits all no longer does