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June 22, 2011

CRM Featured Articles

Longjump Announces Javelin and Relay

New offerings provide integrated social and mobile applications for customers.

LiveVox Delivers Cloud-Based Switching for Multisite Contact Centers

Private VoIP Cloud delivers multisite call routing with real-time agent presence while eliminating dependence on IP/PBXs.


Fixing the Disconnect Between Sales and the Enterprise

Critical success factors and best practices to increase productivity


Post While You Shop or Eat

Smartphones allow consumers to share their in-store experiences moments after they happen

Case Studies

Reigniting Fireclay Tile’s Outdated Flame

Transition to Salesforce CRM brings savings, ease of use