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March 30, 2011
CRM Featured Articles
Sage Delivers New Mobile CRM To Sage SalesLogix Users
New Sage SalesLogix Mobile enables rich CRM functionality on popular devices; browser-based design allows rapid mobile CRM deployment.
Forrester Deems Web Content Management “Alive and Well”
Forrester Research determined that many companies are planning to invest heavily in WCM with plans to use other technologies in conjunction.
From Contact Center to Opportunity Center
Customer-capable companies are driving cross-sell/up-sell revenue
Hotels Go Mobile for a Better Stay
Properties create apps to reach prospective guests and the ones they have
Customers Becoming Salespeople
The rising power of consumers should put them at the forefront of social strategies