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May 05, 2010
CRM Featured Articles
Microsoft Targets Innovation for "Dynamic" Businesses
Microsoft Convergence '10: At this year's business solutions event, the Microsoft team announces extensions to CRM Dynamics Online and previews the next generation of Microsoft CRM.
It's Not Your Relationship to Manage
Just as you finally come to grips with CRM, the customers themselves have turned the tables—and now they're managing you.
Let Prospects Schedule Themselves
Salespeople are key to resurrecting revenue—so let them focus on selling.
Has CRM Lost Its Revenue Mojo?
Innovation is the only thing that can help—and you may be overdue.