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April 19, 2010

CRM Featured Articles

CEO Says SugarCRM's "Not in the Cloud Business, It's in the CRM Business"

SugarCon '10: With the launch of Sugar 6, the open-source CRM pioneer promises to deliver a "new generation of CRM software bred for the Web — for speed, simplicity, and interoperability."

Magazine Features

Jetting to Greener Pastures

JetBlue's all-you-can-jet promotion was a monster success—but the airline may have to follow a different flight plan with its new environmental campaign.

Hither and Yon

Over the course of his journey with JetBlue's All-You-Can-Jet pass, Eric Barkin crisscrossed the country—10 flights to 8 cities in 30 days. We've adapted his travelogue here, but you can read the full version on our blog at http://sn.im/dcrmblog-aycj.

Viewpoints

6 Ways to Make Money by Measuring Enterprise Content Management

Efficient business functions will dramatically alter your bottom line.

Insight

CRM on Twitter: April 2010

The denizens of the twittersphere tend to be passionate people already, and the social, political, and cultural sensitivities of the environmental movement only serve to add fuel to that fire.