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December 07, 2009
CRM Featured Articles
Sales Gets eTrigued By Marketing
A new solution by eTrigue gives sales a taste of marketing automation.
Intuit Gets into Customer Management
From hodgepodge to homogeneity, Intuit provides a new home for customer information.
Customer Service by the People for the People
Attensity's latest release incorporates insight from social networks to enhance a company's own knowledge base for better customer service.
The Moment of Power
Boost customer retention by acting at the right time.
CRM on Twitter: November 2009
What does the Twittersphere think of Salesforce.com?