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July 28, 2008

CRM Featured Articles

The Last Word from Microsoft's WPC

As the show wraps up in Houston, a roundup of some announcements from the vendor's weeklong Worldwide Partner Conference.

¡Viva la Revolucion!

It's been a long and wasteful battle, but are we nearing the end of the war between marketing and sales?

Statistics For Everyone!

SPSS's latest release of statistics software aims to suit the novice, the expert -- and everyone in between.

Entellium Builds a CRM Suite to Rave About

The vendor launches two new products for its Rave suite aimed at "true" small businesses, and hooks up with Boomi as an integration partner.

Magazine Features

Is Microsoft Winning the CRM Race?

The latest CRM products and partnerships from Redmond's software juggernaut have set industry tongues wagging about whether Microsoft has finally forced its way to the forefront -- or if it was ever destined to be a true leader in the first place. Plus, an exclusive interview with Microsoft Chief Executive Officer Steve Ballmer.

Viewpoints

Political Texting

What can we learn from how candidates are using SMS messaging?

Insight

CRM on Twitter: July 2008

The microblogging site is rapidly becoming a destination of choice for the Web 2.0-savvy, and users of Microsoft Dynamics CRM 4.0 are certainly among them.