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November 03, 2021
How To Know How Well You're Supporting Customers Via Self-Service
Self-service works, but getting it right is a journey that must constantly be measured. (Featured on SmartCustomerService.com.)
Tax Savings Pros Saves Time with SugarCRM
Sugar Market leads the financial planner to a full SugarCRM rollout.
CRM Across the Wire
Paytronix Updates Order & Delivery
Additions to Paytronix's Order & Delivery include AI that lets companies custom tailor menus for online ordering.
CreativeX Partners with Vidsy
CreativeX and Vidsy are partnering to help companies measure the ROI of video ads.
Zuant Launches Zuant 3D
Zuant 3D lets companies host 3D spaces for sales and marketing presentations.
Plannuh Adds Functionality to Help Marketers Measure ROI
Plannuh's new functionality helps marketers forecast, measure, and compare true campaign value.
IntelePeer Launches Reputation Management Solution
IntelePeer Reputation Management helps businesses protect outbound calls from being mislabeled as fraud or spam.
Forsta Partners with Lumoa
Forsta's partnership with Lumoa will streamline open-ended feedback using artificial intelligence.
Haptik Launches Enterprise CX Platform for Building IVAs
Haptik's Enterprise CX Platform is a self-service, low-code environment for building intelligent virtual assistants. (Featured on SpeechTechMag.com.)