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November 03, 2021

Viewpoints

How To Know How Well You're Supporting Customers Via Self-Service

Self-service works, but getting it right is a journey that must constantly be measured. (Featured on SmartCustomerService.com.)

Case Studies

Tax Savings Pros Saves Time with SugarCRM

Sugar Market leads the financial planner to a full SugarCRM rollout.

CRM Across the Wire

Paytronix Updates Order & Delivery

Additions to Paytronix's Order & Delivery include AI that lets companies custom tailor menus for online ordering.

CreativeX Partners with Vidsy

CreativeX and Vidsy are partnering to help companies measure the ROI of video ads.

Zuant Launches Zuant 3D

Zuant 3D lets companies host 3D spaces for sales and marketing presentations.

Plannuh Adds Functionality to Help Marketers Measure ROI

Plannuh's new functionality helps marketers forecast, measure, and compare true campaign value.

IntelePeer Launches Reputation Management Solution

IntelePeer Reputation Management helps businesses protect outbound calls from being mislabeled as fraud or spam.

Forsta Partners with Lumoa

Forsta's partnership with Lumoa will streamline open-ended feedback using artificial intelligence.

Haptik Launches Enterprise CX Platform for Building IVAs

Haptik's Enterprise CX Platform is a self-service, low-code environment for building intelligent virtual assistants. (Featured on SpeechTechMag.com.)