CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

November 03, 2021


How To Know How Well You're Supporting Customers Via Self-Service

Self-service works, but getting it right is a journey that must constantly be measured. (Featured on

Case Studies

Tax Savings Pros Saves Time with SugarCRM

Sugar Market leads the financial planner to a full SugarCRM rollout.

CRM Across the Wire

Paytronix Updates Order & Delivery

Additions to Paytronix's Order & Delivery include AI that lets companies custom tailor menus for online ordering.

CreativeX Partners with Vidsy

CreativeX and Vidsy are partnering to help companies measure the ROI of video ads.

Zuant Launches Zuant 3D

Zuant 3D lets companies host 3D spaces for sales and marketing presentations.

Plannuh Adds Functionality to Help Marketers Measure ROI

Plannuh's new functionality helps marketers forecast, measure, and compare true campaign value.

IntelePeer Launches Reputation Management Solution

IntelePeer Reputation Management helps businesses protect outbound calls from being mislabeled as fraud or spam.

Forsta Partners with Lumoa

Forsta's partnership with Lumoa will streamline open-ended feedback using artificial intelligence.

Haptik Launches Enterprise CX Platform for Building IVAs

Haptik's Enterprise CX Platform is a self-service, low-code environment for building intelligent virtual assistants. (Featured on