Market Awards-2019

CRM magazine's CRM Market Awards

CRM magazine's Market Awards acknowledge leading vendors, influential leaders, rising stars, and elite practitioners of the CRM industry. 2019's winners are announced in the September 2019 issue of CRM magazine as well as online at destinationCRM.com.

The Market Leader Awards

The Market Leader Awards list the top five vendors in nine categories based on a composite score that includes revenue, company growth, market share, customer wins, reputation for customer satisfaction, depth of product functionality, and company direction. Leaders will be rated in the following categories:

  • Enterprise Suite CRM
  • Midmarket Suite CRM
  • Small Business Suite CRM
  • Business Intelligence
  • Sales Force Automation
  • Incentive Management
  • Marketing Solutions
  • Data Quality
  • Consultancies

Please see the Categories page for more details on each category.

CRM's Rising Star Awards

The Rising Star Awards recognize vendors that have paved the way in emerging markets during the past 12 months with innovative product launches, bold initiatives (such as mergers and acquisitions), or that have redefined themselves in a mature market as a result of a significant organizational or product-line restructuring.

CRM's Market Elite Customers Awards

Has your company had stellar success and rock-solid ROI using sales or marketing processes and technology during the past 12 months? Prove it and join the chosen few who are among the Elite Customers. Several factors will be considered for this award, including return on investment, project implementation times, and overall impact on the organization.

CRM's Influential Leader Awards

As part of the CRM Market Awards, CRM magazine identifies a selection of Influential Leaders each year, recognizing those individuals who are helping shape the current and future direction of the industry.

Winners of the 2019 CRM Market Awards can find relevant marketing collateral here.
 In each of the 10 vendor categories, there is one "Market Winner" (top in the category) and several "Market Leaders" (other finalists); just be certain that any images you access match up with awards specifically.

You can review current and past winners here: