Observe.AI: Contact Center AI

Articles Mentioned

• The Best Contact Center Interaction Analytics: The 2024 CRM Industry Leader Awards
• The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2024 CRM Top 100
• Observe.AI Launches Next-Gen Conversation Intelligence
• The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2023 CRM Top 100
• Observe.AI Launches Contact Center LLM and Generative AI Suite
• Observe.AI Launches Real-Time AI for Contact Centers
• Observe.AI Partners with Zoom
• Observe.AI Launches Reporting & Analytics
• Observe.AI Adds SOC 2 and PCI DSS Certifications
• Observe.AI Launches Auto QA
• Observe.AI Launches Selective Redaction for Sensitive Data
• Observe.AI Launches High-Volume Sales
• Observe.AI Launches Intelligent Workforce Platform
• Observe.AI to Acquire ScopeAI
• Qualfon Keeps a Closer Eye on its Agents
• Observe.AI Launches Agent Performance & Coaching Suite
• Observe.AI and Microsoft Team Up on Contact Center AI
• Observe.AI Partners with UJET
• 3CLogic Partners with Observe.ai
• Observe.AI Wants to Use AI to Help Customer Service Agents—Not Make Them Obsolete