Cresta AI | Generative AI for the Intelligent Contact Center

Articles Mentioned

• Cresta Now Available on the Google Cloud Marketplace
• The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2025 CRM Top 100
• A Look Ahead at CRM in 2025
• Cresta Unveils AI Analyst and Insights Updates
• Cresta Earns ISO/IEC 42001 Certification
• Retail AI Market to Be Worth $164.74 Billion by 2030
• The Best Contact Center Interaction Analytics: The 2024 CRM Industry Leader Awards
• The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2024 CRM Top 100
• Cresta Adds AI-Powered Quality Management and Behavioral Analytics
• Acqueon and Cresta Partner
• Cresta Launches Contact Center Generative AI Capabilities
• Cresta Expands Voice Platform Integrations with Hardphones
• Medallia Partners with Cresta, Five9, and LivePerson
• Cresta Adds Cresta Sales for Revenue Growth and Cresta Post-Call
• A Look Ahead at CRM in 2023
• Cresta Partners with Zoom
• Cresta Expands Its Real-Time Intelligence Platform
• Cresta Available in Genesys AppFoundry
• Cresta Integrates with Five9
• Amazon Web Services Connects More Channels with AI and Analytics: The 2021 CRM Conversation Starters
• Cresta Launches Cresta for Voice
• AWS Expands Its AI-Powered Contact Center Intelligence (CCI)
• Cresta Launches Cresta for Customer Service
• Cresta Integrates with Amazon Connect