Articles for Elliot Markowitz
The World According to Tom
Why he is not the king of the customer. Why SAP and Oracle are lying. And why the ASP model won't work.
Let's Just Say TTFN
Leaders of the CRM Pack
Tom Siebel: We'll Embrace .Net
Future applications will support both J2EE and .Net for enterprise CRM
Active Decisions 7 Now Available
Company officially signs T. Rowe Price to use release in call centers
Genesys rolls out Express IPCC, Commerce Route partnership to target booming arena
5 Ways to Beat the Summer Slowdown
Inch by Inch
Pivotal, Onyx move closer to profitability; sequential licensing revenue on the rise
VCs Open Wallets for Active Decisions
CRM developer raises $13.1M to expand marketing, sales efforts
Measuring Success and Failure
CRM Drives Real-Time Enterprise
Industry executives attending DCI CRM show push the strategy behind CRM
Craig Conway stands firmly behind PeopleSoft and the CRM industry
Strong Leaders, Strong Market
To be a strong leader in today's demanding business climate takes honesty, integrity, intelligence, perseverance, vision, strong-mindedness, and more.
Marketing Campaigns Made Easier
If so, then ExactTarget is looking for you. The email marketing software vendor has just released ProConnect targeted at advertising and public relations agencies to round out its family of Connect products. The new release allows these agencies to build their marketing, consulting and creative design services around targeted emails, company executives say.
Gang War in the New CRM Promised Land
Pivotal, Chordiant Top Expectations
Siebel Reports 20% 1Q Sales Drop
A Big Splash with One Toe
TightLink Pushes Collaboration with Service 3.0
FirstWave Pushes eCRM 7.0
Consultants Deserve Respect
Adam Klaber sits atop a $1 billion-plus CRM practice at one of the world's biggest consultancies.
Upshot Reaches Higher With XE Launch
CRM Scores Big During Tech Turmoil
Most of the doubting Thomases throwing stones at the CRM industry should have been silenced during the past few weeks as industry leaders including Siebel Systems, PeopleSoft and Pivotal beat Wall Street expectations and more enterprises embraced CRM solutions.
CRM Consultants Join Forces
Siebel, Pivotal Report Financial Results
The Sky Is Not Falling, Chicken Little.
eCRM Forum Outlines Opportunities and Challenges
CRM needs to leverage the workforce for higher profits, noted one speaker.
CIOs Will Open Their Purses in 2002
IT spending will rise, but don't expect the floodgates to open.