Biographical Information

Justin Piccione

chief marketing officer, Axion Contact

Justin Piccione is the chief marketing officer at Axion Contact, with more than 25 years of experience as a call center strategist. He specializes in creating customized, customer experience-focused solutions across multiple industries, including healthcare, retail, and government sectors. Piccione has held leadership roles in client services, sales, and business development.

Articles for Justin Piccione

The Modern Contact Center’s Role in Delivering Consistent Customer Experiences

Bringing customer service functions under one coordinated system creates a more seamless service hub that leads to more satisfied customers and a healthier bottom line.