Biographical Information
Barry Cooper
president, CX Division, NICE
Barry Cooper is president of the CX Division at NICE. He is responsible for sustainable customer success across all customer-facing operations, including sales operations, professional services, customer support, and cloud operations.
Articles for Barry Cooper
AI Agents: What Businesses Should Know and How to Leverage Them
07 Oct 2024
Start planning now to bear the fruits of productivity gains, cost savings, and enhanced capabilities.
Supercharging Personalization with CX AI
21 Mar 2024
AI enables companies to know customers as individuals and tailor their journeys.