Biscom’s SecureMail Delivers Secure File Transfer for SMBs

Biscom, a provider of secure enterprise file transfer, fax, and synchronization solutions, unveiled SecureMail today. Biscom’s new offering was designed for small to midsized businesses looking for a dependable file security solution that would not require on-premises servers.

"Small businesses that are just getting started could really benefit from the cloud solution," Bill Ho, president of Biscom, explains. "SecureMail gets set up very quickly, and once it's ready to go, it's very intuitive to use. There's no need for extensive training."

The SecureMail service is certified by the Federal Information Processing Standard (FIPS 140-2) and given the federal government's seal of approval, according to Ho. "SecureMail promises a government level of security when it comes to delivering documents," he says.

Once a document has been securely delivered, the system can be programmed to delete the file within a pre-set number of days, providing an additional level of protection. By default, files will be deleted after 30 days.

Though businesses across the board can use SecureMail for transferring documents, Ho says the tool can be particularly beneficial for those in the CRM space. "Even internally, CRM professionals are constantly dealing with customer data, which has to be kept secure at all times," Ho says.

Marketers and sales executives needing to send large files that often contain multimedia can benefit as well. "There is no limit to file size for a document sent using SecureMail, so marketers needing to email videos or sales teams needing to email charts, graphs, or other extensive presentation content can do so easily," Ho says.

As business needs grow beyond SecureMail's capabilities, companies can transition to Biscom's on-premises solution, which supports unlimited scalability in the file size of transfers, no file retention restrictions, and complete control over secure file transfer configuration and policies. "The two solutions complement each other," Ho says. "Moving away from the cloud and toward the full, on-premises option is a smooth evolution."

The launch of Biscom's SecureMail comes on the heels of a recent study suggesting that cybercrime costs have climbed significantly in the United States. According to the Cost of Cyber Crime Study, conducted by Ponemon Institute, cybercrime costs have climbed by an average of 78 percent during the past four years.

The study, which looked at 234 businesses around the world, including those in the United States, Australia, France, Germany, Japan and the United Kingdom, revealed that in the United States, the annual cybercrime cost among the 60 businesses studied ranged from $1.3 million to more than $58 million and averaged $11.6 million per company, representing an increase of $2.6 million from 2012.

While there's no surefire way to protect a business against cybercrime completely, taking a layered approach to security—or implementing security measures at various touch points—is the best course of action, Ponemon's report on the study suggests.

"[For] organizations that are doing these things, it's affecting, in a favorable sense, cost," Larry Ponemon told Information Week in October, when the study findings were released. "The more you do, the lower the [cybercrime] cost, but it never gets to zero. Even if you do a regression to infinity, there's always some cost, even if you have the best security posture and are using the latest and greatest tools."

CRM Covers
for qualified subscribers
Subscribe Now Current Issue Past Issues

Related Articles

Ecommerce Solution Provider 3dcart Partners with Kount to Combat Fraud

A pioneer of Bitcoin-friendly software for retailers, 3dcart aims to make online selling more secure.

PCI Council Revises Data Security Standards

Updated standards are designed to help organizations make payment security business-as-usual.

Protect Your Most Valuable Business Assets—Your Customers

Optimal CRM incorporates data protection best practices to curtail identity theft.