Xactly Partners with ServiceNow

Xactly, a provider of sales performance orchestration solutions, has partnered with ServiceNow to connect its Intelligent Revenue Platform directly to ServiceNow CRM, enabling joint customers to act on what is happening, with every strategic decision cascading to the seller in real time across territory, quota, and pay.

"For years, revenue teams have operated in two separate worlds: the system that tracks what sellers do, and the one that motivates them and calculates what they earn. This partnership finally unites those worlds," said Arnab Mishra, CEO of Xactly, in a statement. "When a seller understands the true impact of a deal before close, it changes their behavior, and that changed behavior is exactly what drives growth. This is what it looks like when compensation management becomes performance orchestration."

"Insight creates value when it reaches the seller in the moment they act," said Michael Park, senior vice president of global partnerships and channels at ServiceNow, in a statement. "By embedding Xactly's revenue performance intelligence directly into ServiceNow CRM, we give sellers and leaders one connected view of incentives, strategy, and execution, so every seller understands the full impact of a deal before it closes."

By integrating Xactly's Intelligent Revenue Platform directly within ServiceNow CRM, sellers can now see commission and quota impacts within configure/price/quote and sales and order management workflows, while leaders gain proactive visibility into attainment risks. The ServiceNow AI Platform allows teams to ask compensation questions in plain language, .

As a ServiceNow Build Partner, Xactly develops and distributes applications on the ServiceNow AI Platform. Xactly's Intelligent Revenue Platform capabilities for ServiceNow CRM are available through the ServiceNow Store. The integration combines a direct API connection with Model Context Protocol (MCP) server connectivity, enabling agent-to-agent intelligence across both platforms.