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Big Data CRM > CRM News

Integrating big data analysis, tools, and techniques into customer relationship management (CRM) can help organizations radically improve customer service and enhance the customer experience. Explore the latest tools, news, analysis, and advice on big data CRM.

Crisp Announces AI Master Data

Powered by the Crisp Retail Graph, Crisp AI Master Data completes product data mapping and attribution.

Upland Launches BA Insight Platform

Upland's BA Insight platform delivers integrated AI search experiences.

Socialhub.AI Partners with Microsoft to Launch Customer Intelligence Platform on Azure

Socialhub's CIP, built on Microsoft Azure, consolidates customer data, analyzes it, and makes recommendations.

Klaviyo Launches Klaviyo App in ChatGPT

Klaviyo's app in ChatGPT lets marketers get access to data right inside ChatGPT.

Mitto Introduces Number Insight for HubSpot 

Mitto integration allows HubSpot users to validate, enrich, and manage phone number data natively inside their CRM systems.

Bombora Partners with Proximic By Comscore

Proximic by Comscore's Predictive Audiences now includes 300 new contextual audiences based on Bombora's B2B data.

Amperity Introduces Audience Monetization

Amperity's Audience Monetization helps companies unlock high-margin revenue from first-party customer data.

Amperity Introduces Customer Data Agent

Amperity's Customer Data Agent brings unified customer data and AI together for marketers.

LiveRamp Expands its Marketplace to Data, Models, and Agents for AI Use Cases

Seamless access to high-quality, governed data and models is now available to power and train the next generation of marketing AI use cases.

Anonym Partners with Pinterest

Anonym expands privacy-centric ad measurement on Pinterest.

Pipedrive Integrates with ChatGPT

Salespeople can now access Pipedrive data directly in ChatGPT.

Contentsquare Partners with Shopify

Contentsquare brings its AI-driven customer understanding to Shopify's global commerce ecosystem. 

Kustomer Launches Data Explorer

Kustomer's Data Explorer turns CX reporting into a live conversation, giving leaders instant explanations and recommended next steps.

Alchemer Expands AI Capabilities in Pulse

New Alchemer Pulse AI capabilities transform customer feedback into actionable intelligence.

Bombora Audiences Now Available on Reddit

Partnership brings B2B marketing strategies to Reddit's communities.

Afiniti's AI Pairing Solution Is Now Available on NiCE CXexchange

Collaboration brings Afiniti's outcome-driven AI technology directly to NiCE CXone Mpower.

Pega Partners with Moody's

Banks can now tap into Moody's entity verification directly in Pega CLM and KYC

Informatica Deepens Partnership with Microsoft

Informatica and Microsoft are working together to help companies build and deploy AI agents through Foundry.

Salesforce Deepens Observability in Agentforce 360

Observability in Agentforce 360 provides continuous AI performance insights and optimization.

IntelePeer Integrates with Microsoft Azure Cosmos DB

IntelePeer brings Microsoft Azure Cosmos DB into its conversational and agentic AI platforms.