Salesforce Releases Einstein Copilot with New Actions for Sellers

Einstein Copilot, Salesforce's conversational AI assistant, is now generally available with new out-of-the-box actions for driving sales productivity.

SundaySky Partners with LinkedIn

SundaySky has joined the LinkedIn Marketing Partner Program to empower B2B marketers to create and personalize video at scale.

Veritronic Integrates with AppsFlyer

Veritonic doubles down on mobile audio attribution by integrating with AppsFlyer.

SugarCRM Partners with Liferay

Liferay's Digital Experience Platform (DXP) is integrated with SugarCRM.

CommentSold Launches ClipHero

CommentSold's ClipHero is an AI-driven shoppable video generator designed for live commerce.

Sparkfly Partners with Olo for Guest Engagement Solution

The new real-time engagement ecosystem is designed to increase guest acquisition, engagement, retention, and overall lifetime value for restaurants.

Colleen Unveils Generative AI Voice Technology

Colleen Voice offers real estate property managers a conversational interface to engage with residents.

Quantum Metric Launches Felix AI

Powered by Google Cloud's Gemini Pro, Felix AI leads Quantum Metric's latest release, offering quantified real-time session summarization. 

PAR Punchh Partners with Attentive

PAR Punchh and Attentive pair to enhance SMS marketing capabilities for restaurant loyalty programs.

CommentSold Launches PopClips

CommentSold's PopClips feature adds shoppable videos across platforms.

Brightspeed Launches Brightspeed Voice+ with RingCentral

Brightspeed Voice+ with RingCentral provides businesses with integrated messaging, video, and voice capabilities from virtually any device. (Featured on SmartCustomerService.com.)

Aculab Adds AI Answering Machine Detection

Aculab's new technology can detect whether a human or answering machine is taking the call within 1.5 seconds.

Twilio Launches Unified Profiles and Agent Copilot

Twilio's Unified Profiles and Agent Copilot embed data provided by Twilio Segment's ‘Golden' Customer Profiles in Flex.

Moneypenny Group Acquires Sunshine Communication Services

Moneypenny expands its U.S. presence with the addition of Sunshine's call management solutions.

Inbenta Unveils Customizable Digital Instructor

Inbenta adds Voice, Autoplay, and Download to its Digital Instructor tool. (Featured on SmartCustomerService.com.)

GoTo Adds AI Innovations and Dozens of Product Enhancements

GoTo has introduced AI assistants, real-time translation tools, enterprise application integrations, and more in its latest platform release.

Attentive Launches AI Journeys and AI Pro

With Attentive's AI Journeys and AI Pro, companies can now send personalized two-way messages that optimize the audience, content, timing, and destination of each message.

Gupshup Launches Conversation Advertise

Gupshup's Conversation Advertise is an AI-based advertising tool for messaging apps.

Jumpmind Launches CX Connect

Jumpmind's CX Connect brings interactive and personalized digital engagement to inspire shoppers at checkout.

ApexChat Rebrands as Blazeo

The Blazeo name reflects the company's expansion into an ad conversion platform.