Movable Ink Makes Critical Messaging App Available at No Cost

Movable Ink's Critical Messages will be available to companies for free for the rest of the year.

Zuant Launches Lead Capture Solution for Android

Zuant for Android expands the mobile availability of Zuant's lead capture platform.

Satisfi Labs Launches COVID-19 Assistant

Satisfi Labs' virtual COVID-19 Assistant provides on-demand answers to questions about venues' and popular locations' pandemic response.

Uberflip Launches Demandbase App

The Demandbase app within Uberflip's CEP will enable marketers to dynamically personalize content destinations for ABM programs at scale.

Brainshark Introduces Mobile Offline Capability

With Brainshark's mobile app, sales reps in low-connectivity areas can access courses and content offline with data synced back to Brainshark when they go online.

Movable Ink Extends Personalized Visual Experiences to Mobile App Messages

Movable Ink for Mobile brings personalized, data-activated visuals to push notifications and in-app messages. 

Faye BSG Releases Sugar Messaging 2.0

FayeBSG updates Sugar Messaging to allow SugarCRM users to send and receive texts within the app.

Radisys Introduces Engage Video Assistant

Engage Video Assistant (EVA) is an app-less, AI-powered video bot for customer interactions.

Tapjoy Launches Multi-Reward Engagements for Cost-Per-Engagement Offers

Tapjoy Multi-Reward Engagements drives deeper funnel engagements for mobile advertisers.

LinkedIn Unveils Conversation Ads

Conversation Ads help marketers personalize engagements within messaging apps.

Zappix Adds RPA-Based Personalization to Visual IVR

Zappix has launched personalization features for its suite of automated digital customer service solutions.

Zuant Launches Lead Follow-Up

With Zuant Lead Follow-up, event leads flow automatically into Marketpoint for sales reps to pursue.

ServiceNow Introduces Now Intelligence

The Orlando release of the Now Platform enables workflow improvements with artificial intelligence and analytics.

Priority Adds CRM to Its Mobile ERP

Priority's new mobile ERP solution offers an expanded portfolio of out-of-the-box mobile apps and advanced Mobile App Generator capabilities.

MessageBird Launches Inbox.ai

Inbox.ai combines artificial intelligence with most popular messaging channels. (Featured on SmartCustomerService.com.)

Nativex Launches Trading Desk

Nativex is providing a transparent, omnichannel ad buying solution with Nativex Trading Desk.

EZ Texting Launches Text-to-Landline Service and iOS Mobile Application

EZ Texting has added capabilities for businesses to send and receive personalized messages from landlines and mobile devices.

Coveo Launches In-Product Experience Intelligence for Contextual In-App Support

Coveo In-Product Experience Intelligence is an AI-powered support app that understands context.

Moneypenny Acquires VoiceNation and Ninja Number

The acquisition will allow Moneypenny to expand its chat platform in the U.S.

ProProfs Acquires Survey Software Provider Qualaroo

With its acquisition of Qualaroo, ProProfs adds the ability to survey web site visitors in context to its survey software suite.