Adobe Launches Firefly Mobile App and Firefly Board

Adobe Firefly now lets content creators edit images and videos on the go.

Infobip Launches RCS Messaging Across All Four Major U.S. Telecom Carriers

Infobip is expanding interactive messaging capabilities for companies across the US.

Intuit Mailchimp Unveils a Suite of Tools at London Event

Intuit Mailchimp's new suite includes tools and integrations to help users better leverage customer data.

Insight7 Launches Call Evaluation Platform

Insight7's Call Evaluation Platform turns conversations into insights for quality assurance, performance gains, and coaching.

Cresta Launches Intelligent Omnichannel AI Agent

Cresta's expanded AI Agent offering ensures continuity, personalization, and efficient service across both voice and chat. (Featured on SmartCustomerService.com.)

CSI Partners with WaveCX

CSI and WaveCX collaborate to help financial institutions drive digital adoption and engagement through personalized, in-app experiences.

Algolia Updates Its Intelligent Fashion Solution

Algolia's latest AI innovations in the Intelligent Fashion Solution deliver deeply personal, stylishly curated shopping experiences for fashion consumers.

Eltropy Launches Office Phone

Eltropy's Office Phone unifies front- and back-office telephone communications for credit unions and community banks. (Featured on SmartCustomerService.com.)

Glance Launches AI-Native Commerce Platform

Glance's new platform is powered by an AI architecture fusing predictive intelligence, neural visualization, and real-time orchestration.

Celebrus Expands Its Platform in v10 RFelease

Celebrus v10 includes mobile data capture, self-service analytics, H2O support, and key integrations with Tableau and Power BI.

AddSecure Acquires GroupTalk

The GroupTalk deal enhances AddSecure's offering with push-to-talk solutions.

CallRail Enhances Messaging Capabilities

CallRail's redesigned mobile app and advanced messaging features help businesses convert leads.

Contentsquare Launches Sense, Data Connect, and Smart Capture

Contentsquare's latest features bring together AI, autonomous agents, seamless data export, and advanced mobile analytics.

Paytronix Upgrades in-App Navigation

Paytronix's branded mobile app for restaurants and convenience stores now includes interstitials and deep linking messages. 

Iterable Integrates with WhatsApp

Iterable's native WhatsApp integration enables real-time, two-way messaging at global scale.

GoTo Unveils 100 Omnichannel and AI Features to Connect

The latest GoTo Connect advancements deliver a unified inbox, mobile features, and practical AI capabilities.

Sinch Partners with OneReach.ai

Sinch and OneReach.ai are collaborating to help companies deploy agentic AI across communications channels.

Talkdesk Launches Utilities Experience Cloud

Talkdesk Utilities Experience Cloud connects utility company contact centers to the heart of their operations. (Featured on SmartCustomerService.com.)

RingCentral Announces RingCX for Salesforce Service Cloud Voice on Salesforce AppExchange

RingCX for Salesforce Service Cloud Voice provides a single pane of glass for omnichannel customer engagement. (Featured on SmartCustomerService.com.)

Toast Launches ToastIQ

ToastIQ helps restaurant employees with timely prompts, personalized recommendations, and automated workflows.