Talkdesk Achieves FedRAMP Agency Authority
05 Feb 2025
Talkdesk's FedRAMP certification authorizes U.S. government entities to use CX Cloud Government Edition. (Featured on SmartCustomerService.com.)
NICE Launches Integrated Front Door for Government
03 Sep 2024
NICE's Integrated Front Door is a centralized gateway for people to access government services.
C3 AI Launches C3 Generative AI for Government Programs
16 Jul 2024
C3 Generative AI for Government Programs helps the public navigate and access government programs.
Entrust Launches Citizen Identity Orchestration
10 Jun 2024
Citizen Identity Orchestration solution from Entrust helps governments deliver public services through secure digital identities.
Veritone's AI Solutions for Public Sector Now Available in AWS Marketplace
22 May 2024
Veritone has expanded the accessibility and reach of its government AI solutions with AWS Marketplace listings.
Melissa Acquires Cicero
27 Mar 2024
The acquisition of Cicero brings legislative data toolset to Melissa.
Genesys Cloud Achieves StateRAMP Authorization
21 Dec 2023
With its StateRAMP authorization, U.S. state and federal agencies can access the latest Genesys cloud and AI technologies to improve the customer experience. (Featured on SmartCustomerService.com.)
Melissa Achieves FedRAMP Validation
08 Nov 2023
State and federal agencies now have access to Melissa's address data tools and services via secure, standardized cloud platform.
Theta Lake Expands RingCentral Integration
20 Sep 2023
Theta Lake launches Smart Capture for RingCentral Contact Center.
Content Guru Achieves FedRAMP Designation
30 Aug 2023
Content Guru's storm contact center platform achieves FedRAMP's highest security certification. (Featured on SmartCustomerService.com.)
Semarchy and D3Clarity Partner with Carahsoft to Deliver Data Management Solutions for Government
13 Jul 2023
Carahsoft will act as Semarchy's reseller for government agencies.
Qualtrics Earns StateRAMP and DoD Marketplace Certifications
08 Jun 2023
New authorizations will accelerate adoption of the Qualtrics XM Platform in federal, state, and local governments.
Verint and Carahsoft Partner to Bring Citizen Engagement Solutions to Government
17 Mar 2023
Carahsoft will distribute Verint's customer engagement solutions to the public sector.
Verint Updates Interaction Recording for Microsoft Teams
15 Nov 2022
Verint Customer Engagement Platform powers interaction recording to centrally capture, store, retrieve, and analyze Microsoft Teams communications.
Sprinklr CXM Platform Earns FedRAMP Certification
18 Oct 2022
Sprinklr's CXM demonstrates compliance with government security and infrastructure standards.
Qualtrics Launches Government Web Experience
12 Oct 2022
Qualtrics' Government Web Experience solution helps government agencies evaluate and improve website performance.
Basis Curates Beachfront, Magnite, and Xandr Inventory for Political Advertisers
06 Oct 2022
More than 250 private marketplace deals in Basis Media Automation Platform streamline political ad approvals on digital video, connected TV, and linear TV.
Boomi Expands FedRAMP Authorization to Include Workflow Automation
30 Aug 2022
Boomi's low-code workflow automation service, Boomi Flow, joins other Boomi platform services that have been FedRAMP-authorized.
Stirista Launches Enhanced Political Offering in Time for 2022 Midterm Elections
30 Jun 2022
Stirista's voter information helps political organizations target potential voters based on demographics, finances, and interests.
SailPoint Advances Toward FedRAMP Certification
27 May 2022
SailPoint achieves FedRAMP 'in process' designation for its SaaS identity security offerings.