NielsenIQ and GfK to Combine

NielsenIQ and GfK become one provider of information and analytics in consumer and retail measurement.

TINT Integrates with Shopify

The TINT-Shopify integration creates new opportunities for e-commerce retailers to reach and convert customers with user-generated content.

Algonomy Launches Mid-Year Release with CDP and Merchandising Tools

Algonomy's mid-year 2022 release includes a new customer data platform and new Forecast Right and Order Right solutions.

Klaviyo Expands Its Partner Network

Klaviyo has extended its partnership with BigCommerce, added a partnership with Upwork, and built integrations with Zendesk, Narvar, Rebuy, and Shopware.

IRI Launches Receipt Panel

Receipt Panel is integrated with IRI's OmniConsumer Suite to offer a complete view of consumer purchase behavior.

ProTexting Introduces Shopify Abandoned Cart SMS Reminders

With ProTexting, businesses can now send automated text messages to customers who leave items in their online shopping carts, reminding them to complete purchases.

NielsenIQ Acquires CGA

With its CGA acquisition, NielsenIQ can now offer a complete view of the on- and off-premises alcohol market.

Amplience and 64labs Launch the PWA Kit Headless Accelerator for Salesforce Commerce Cloud

The PWA Kit Headless Salesforce Accelerator helps online retailers accelerate storefront performance.

Algolia Adds AI Models in Recommend Spring Release 2022

Algolia Recommend and Algolia Search gain artificial intelligence models governed by customer behavior and privacy.

Talkdesk Launches Retail Experience Cloud

Talkdesk Retail Experience Cloud is a customer service platform purpose built to unify the retail customer journey. (Featured on SmartCustomerService.com.)

CRM Across the Wire

Celigo's Amazon MWS Integration Is Now Available on SAP Store 

01 Jun 2022

By integrating with SAP Business ByDesign, Celigo optimizes ecommerce operations through end-to-end business process automation.

CRM Across the Wire

Signifyd Launches an App for Stripe

31 May 2022

Signifyd Chargeback Recovery users can now track chargebacks directly through the Stripe Dashboard.

CRM Across the Wire

Staytuned Acquires Moonship

26 May 2022

Staytuned has acquired Moonship, an AI-enabled personalized discounts app for Shopify merchants.

CRM Across the Wire

Omnicom Launches Supply Chain IQ Score

18 May 2022

Supply Chain IQ Score leverages Crisp data to direct marketing spend away from products that are low in inventory.

CRM Across the Wire

NielsenIQ Launches Activate, a Retail Media Solution

17 May 2022

NielsenIQ Activate allows retailers to leverage their own data to accelerate new revenue streams.

CRM Across the Wire

DataHawk Launches DataHawk Connections

13 May 2022

DataHawk Connections aggregates e-commerce data and ties it to other business applications.

CRM Across the Wire

Searchspring Introduces Personalized Search & Merchandising

12 May 2022

Searchspring's Personalized Search & Merchandising provides custom search results and category page recommendations for each shopper.

CRM Across the Wire

Veryfi Adds Mobile Receipt Capture to Veryfi Lens

12 May 2022

Latest version of Veryfi Lens helps retailers capture and verify receipts for loyalty programs and other marketing efforts.

CRM Across the Wire

VNTANA Partners with ByondXR on 3D Virtual Showrooms in the Metaverse

10 May 2022

3D technology provider VNTANA offers ByondXR users access to its 3D CMS platform

CRM Across the Wire

Sendlane Named BigCommerce Preferred Technology Partner

10 May 2022

Sendlane is providing BigCommerce merchants access to its email and SMS marketing tools.