Moblico Partners with Znode

Moblico's partnership with Znode will yield mobile marketing and ecommerce solutions.

Cerebri AI Launches Cerebri Values CX v2 

CV/CX v2 applies AI to draw insights from customer journeys and make recommendations.

Salesforce Launches CRM Cloud Solutions for Manufacturing and Consumer Goods

Manufacturing Cloud and Consumer Goods Cloud are parts of the Salesforce Customer 360 Platform.

Acumen Acquires Sage CRM

Acumen Information Systems will acquire Sage 300 ERP and Sage CRM practice from United Solutions Group.

DealerSocket Enhances Its CRM Product

Enhancements simplify workflows by fully integrating the credit application process directly into DealerSocket's CRM and iDMS software.

CallRevu Integrates with VinSolutions Connect CRM

The partnership drastically increases functionality and the flow of information between CallRevu and Connect CRM.

SAP and Accenture Partner to Develop Solutions on SAP C4/HANA

The two companies have commited to co-development of industry-specific experience management solutions on SAP C/4HANA Suite.

Automotive Dealers Shift to Cloud-Based CRM

CRM vendors to offer integrated systems that ensure holistic access to customer data and seamless integration with other dealership systems, finds Frost & Sullivan.

Gartner Urges Manufacturers to Become Better Marketers

Gartner says B2B manufacturers must improve digital marketing as 62 percent fall below average.

TextBetter Partners with BATS for SMS Solution

Partnership allows vehicle transportation brokers to automatically send text messages directly from BATS CRM.

ActivEngage Launches Social Advantage

Social Advantage helps auto dealers target, engage, and convert shoppers into customers on Facebook.

J.D. Power Launches AI Cloud

J.D. Power's AI Cloud integrates study results and more into new forecasting models.

Clear C2 Enhances C2CRM with New User Interface

Clear C2's C2CRM brings advanced configurability and a greater ability to identify opportunities for profitability.

How Tesla Gets Customer-Facing Process Right (Video)

ISM Founder and President Barton Goldenberg presents a case study on outside-in marketing and customer-facing process modeling in this clip from his presentation at CRM evolution 2018.

How External Data Can Complement Your CRM Solution (Video)

Diolachan Consulting's Edward Garry discusses the value of external data in this clip from his presentation at CRM evolution 2018.

9 Ways to Use Data to Understand Your Customers (Video)

ISM Founder and President Barton Goldenberg discusses how to leverage data effectively in creating targeted customer experiences in this clip from CRM evolution 2018.

How to Leverage AI for Proactive Customer Service (Video)

SAP Customer Experience Vice President Volker Hildebrand explains how companies can deploy machine learning for predictive maintenance and more proactive customer service in this clip from CRM Evolution 2018.

IDC Predicts Strong Growth for Big Data and Business Analytics

Worldwide revenue for big data and business analytics solutions is forecast to reach $260 billion in 2022, up from $166 billion today.

Infor Releases Updated Enterprise Asset Management Solution

The latest enhancements to Infor EAM include GDPR compliance and extended support functionality.

Black Ink Technologies Adds Sales Analytics to its Dealer CRM

Instant datasets and analysis is now available to help companies manage their sales relationships with dealers.