Marchex Launches Engage for Service

Marchex's Engage for Service is a conversational intelligence solution for auto dealership service departments.

GoTo Introduces GoTo Connect for Automotive

GoTo Connect for Automotive is a unified communications platform for auto dealerships.

Propel Launches Propel One Agentic AI Suite Powered by Salesforce's Agentforce

Propel's Agentic AI solutions span engineering, quality, marketing, product management, supply chain, sales, and service/support.

Conversica Launches AI Agents for Automotive Dealerships

Conversica's Agentic AI with Inventory provides car buyers with 24/7 real-time access to new and used inventory for customer service responses.

Marchex Partners with DealerOn

DealerOn will offer Marchex's AI-powered conversation intelligence solutions.

Steer Merges with AutoOps

The merger adds AutoOps' scheduling tools to Steer's CRM solution for auto repair shops.

Impel Acquires Outsell

Adding Outsell's outreach capabilities to Impel AI creates an end-to-end AI sales and marketing automation platform for auto dealerships.

InfoSum and Experian Partner on Automotive Ad Solution

New solution helps auto manufacturers enrich and extend first-party data to better connect and engage with the right buyer at the right moment.

Minerva CQ Launches LLM Specific to EV Charging

Minerva CQ's latest generative AI solution is designed specifically for electric vehicle charging customer service.

AutoService AI Launches French and Spanish Language Digital Voice Assistants for Automotive Dealerships

AutoService AI's Allio voice assistant uses natural language processing to support dealership customers with conversational AI in their native languages. (Featured on SpeechTechMag.com.)

SugarCRM Partners with SYSPRO

The integrated solution uses ERP data to uncover cross-selling opportunities.

Marchex Launches Spotlight for Automotive

Marchex's Spotlight for Automotive is an AI-powered conversation intelligence solution for car manufacturers and dealerships.

Salesforce Adds AI and Automation to Automotive Cloud

Salesforce plans Einstein GPT integration as partner Conversica brings generative AI integration to Automotive Cloud.

Covideo Deepens Integration with Elead

Updates help auto dealers create and manage personalized video messages at scale.

Konect.ai Partners with TotalCX

Partnership blends TotalCX's conversational AI with Konect's SMS capabilities.

Upstart Introduces Digital Finance and Online Sales

Upstart is adding Digital Finance and Online Sales to its Auto Retail platform, enabling auto dealerships to offer complete online and in-store buying experiences.

Epicor Launches Service CRM Product

Epicor Service CRM is a solution built specifically for automotive service businesses.

Fractal Launches Asper.ai 

Fractal's Asper.ai is an interconnected AI platform for consumer goods, manufacturing, and retail.

Impel Acquires CarLabs.ai

Digital automotive engagement software and data provider Impel is acquiring CarLabs.ai, a provider of conversational AI products for the automotive industry.

Salesforce Launches Automotive Cloud

Salesforce Automotive Cloud is designed to help car dealers and manufacturers drive better revenue, lead management, and service.