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Manufacturing/Automotive CRM > CRM News

Customer Relationship Management (CRM) solutions for manufacturers offer new capabilities and can radically improve business processes that have not changed in years. 

Conversica Launches Ignite, a Revenue Activation Engine for Automotive Retail

Conversica Ignite connects customer, vehicle, service, sales, and conversation data across automotive retail systems.

InMarket Expands Partnership with Basis

Partnership brings retail media network audiences, lift-optimized audiences, and outcomes-focused measurement natively into Basis' platform.

GoTo Integrates with DriveCentric

GoTo-DriveCentric integration gives auto dealerships a complete view of every customer conversation.

Tekmetric Launches Digital Ads and Tekmetric Phones

Tekmetric Digital Ads and Tekmetric Phones help auto repair shops get discovered on Google Maps and Yelp and handle every call with full customer context.

AutoRaptor Launches AI Voice Agent

AutoRaptor's AI Voice Agent can answer every call, qualify every buyer, and book appointments automatically.

voAIceĀ Launches OliviaAI

voAIce's OliviaAI is an autonomous AI platform for email, leads, and phone calls for automotive and RV dealerships.

voAIce Acquires TheCRM Corporation

TheCRM acquisition enables voAIce establish a unified AI infrastructure for automotive, RV, marine, and powersports dealerships.

Marchex Partners with Solera

Marchex has integrated with Solera's platform for automotive dealerships.

Numa Launches Smart Inbox

Numa's Smart Inbox is a voice AI solution that understands every customer conversation for auto dealerships.

GoTo Introduces Connect AI Receptionist for Auto Dealerships

GoTo Connect AI Receptionist provides dealership with automated scheduling

Acxiom Partners with Client Command

Acxiom and Client Command have teamed up to bring real-time shopper identification to automotive marketing

Kenect Introduces Voice AI

Kenect Voice AI is a virtual receptionist for auto dealerships and service departments.

ID Privacy AI Unveils Agentic Voice-First AI BDC Workforce Integrated with Automotive CRMs

ID Privacy's BDC Pro redefines the last-mile of dealership AI engagement with persistent-memory AI agents that speak, remember, and act across voice, SMS, email, social, and web conversations.

Marchex Launches Engage for Service

Marchex's Engage for Service is a conversational intelligence solution for auto dealership service departments.

GoTo Introduces GoTo Connect for Automotive

GoTo Connect for Automotive is a unified communications platform for auto dealerships.

Propel Launches Propel One Agentic AI Suite Powered by Salesforce's Agentforce

Propel's Agentic AI solutions span engineering, quality, marketing, product management, supply chain, sales, and service/support.

Conversica Launches AI Agents for Automotive Dealerships

Conversica's Agentic AI with Inventory provides car buyers with 24/7 real-time access to new and used inventory for customer service responses.

Marchex Partners with DealerOn

DealerOn will offer Marchex's AI-powered conversation intelligence solutions.

Steer Merges with AutoOps

The merger adds AutoOps' scheduling tools to Steer's CRM solution for auto repair shops.

Impel Acquires Outsell

Adding Outsell's outreach capabilities to Impel AI creates an end-to-end AI sales and marketing automation platform for auto dealerships.