Manufacturing/Automotive CRM > CRM News

Customer Relationship Management (CRM) solutions for manufacturers offer new capabilities and can radically improve business processes that have not changed in years. 

Konect.ai Partners with TotalCX

Partnership blends TotalCX's conversational AI with Konect's SMS capabilities.

Upstart Introduces Digital Finance and Online Sales

Upstart is adding Digital Finance and Online Sales to its Auto Retail platform, enabling auto dealerships to offer complete online and in-store buying experiences.

Epicor Launches Service CRM Product

Epicor Service CRM is a solution built specifically for automotive service businesses.

Fractal Launches Asper.ai 

Fractal's Asper.ai is an interconnected AI platform for consumer goods, manufacturing, and retail.

Impel Acquires CarLabs.ai

Digital automotive engagement software and data provider Impel is acquiring CarLabs.ai, a provider of conversational AI products for the automotive industry.

Salesforce Launches Automotive Cloud

Salesforce Automotive Cloud is designed to help car dealers and manufacturers drive better revenue, lead management, and service.

Car Wars and AutoAlert Integrate

Car Wars and AutoAlert have joined forces to bring auto dealers access to AutoAlert's advanced data ecosystem paired with Car Wars' call tracking software.

In Mind Cloud Launches Software Comparison Checklist

In Mind Cloud's Software Comparison Checklist is designed to help manufacturers pick the right digital sales tools. 

Jabmo Expands ABM Platform with Sales Enablement and Salesforce Integration

Jabmo's ABM Platform now includes account-based reports and email alerts.

InteractiveTel Acquires Marcom Technologies

The InteractiveTel-Marcom deal combines AI-driven customer interaction and call performance training solutions.

Marchex Integrates Engage for Automotive with Fortellis

Car dealers can now use Marchex to collect up-to-date conversations, events, and outcomes within Fortellis's CDK Elead CRM.

SocialMiningAI Launches Engagements Texting Platform

SocialMiningAI's Engagements provides texting one-on-one conversations and bulk texting campaigns at scale.

Affinitiv Launches Anonymous Shopper

Affinitiv's Anonymous Shopper helps car dealership identify website visitors for retargeting.

Marchex Integrates with VinSolutions Connect CRM

Marchex's integration with VinSolutions Connect CRM automates CRM processes for car dealerships using conversation intelligence. 

Panasonic's Marketing Focuses on a New Customer Cohort

A new crop of consumers, called BETAs, challenges the norms of traditional marketing, Panasonic's marketing VP explains.

Nielsen Partners with Polk Automotive

Nielsen and IHS Markit enable audience and outcomes measurement with Polk Automotive Solutions.

SpinCar Launches Sales AI

SpinCar's Sales AI brings advanced communication technology to dealership sales operations.

Marchex Launches Engage for Automotive

Marchex Engage for Automotive is a conversational analytics solution for auto dealerships.

SpinCar Acquires Pulsar AI

The Pulsar AI acquisition adds conversational AI to SpinCar's automotive platform.

Outsell Adds Sales Defector Detection and Dealer Assignment Rule to Its Virtual Customer Engagement Platform

Outsell's new features recapture sales defectors and prioritize customer communication for dealer groups.