Most SMBs Plan to Outsource
16 May 2022
Digital marketing and customer support are top targets for SMBs to turn over to outside agencies, Clutch finds.
AirSlate Partners with UiPath
16 May 2022
Integration between airSlate and UiPath helps small businesses with digital transformation.
Pipedrive Launches Messaging Inbox and Integrations with WhatsApp, Facebook Messenger, and DocuSign
10 May 2022
Integrations bring all customer conversations into Pipedrive and convert them into leads and deals.
SMBs Aren't Investing in Mobile Apps
05 May 2022
Research firm The Manifest found that one-third of small businesses spent less than $10,000 creating their mobile apps.
Syniverse and ConnectionsGT Collaborate
03 May 2022
Syniverse's CPaaS Concierge integrates with ConnectionsGT CPaaS to enable unified worldwide communication via WhatsApp Business Platform. (Featured on SmartCustomerService.com.)
Cloudli Launches Call Screener for TalkNText
28 Apr 2022
Cloudli TalkNText offers AI-powered call screening capabilities for business users across iOS, Android, and desktop devices.
Validity Introduces Everest Elements for SMBs
27 Apr 2022
Validity's Everest Elements is an email marketing platform for smaller companies.
Qualtrics Partners with UPS
26 Apr 2022
Qualtrics' Delighted feedback solution is now available in the UPS Digital Connections program.
Nextdoor Launches Nextdoor Ads for SMBs
08 Apr 2022
Nextdoor Ads is a platform for helping small and mid-sized businesses reach local consumers in their neighborhoods.
CommerceTools Launches commercetools for Growth
29 Mar 2022
Commercetools for Growth provides a means for mid-market companies to create shopping experiences across channels.
The Trade Desk Launches Certified Service Partner Program for SMBs
23 Mar 2022
Partnership with Goodway Group extends The Trade Desk's capabilities for data-driven advertising.
Sendinblue Acquires MeetFox
09 Mar 2022
Sendinblue has acquired video conferencing scheduling solutions provider MeetFox.
Thumbtack Launches Front Desk Service
09 Mar 2022
Thumbtack Front Desk is a concierge service for home service professionals.
SugarCRM Launches the SugarOutfitters Marketplace
22 Feb 2022
SugarOutfitters Marketplace includes on-demand access to more than 200 SugarCRM add-on solutions.
LogMeIn Rebrands as GoTo
02 Feb 2022
GoTo rebranding coincides with a product relaunch that unifies support and communications solutions
Thumbtack and Jobber Partner
01 Feb 2022
Jobber and Thumbtack partner to help home service professionals reach new customers and book jobs.
UJET Launches Solutions for SMBs
20 Jan 2022
UJET now offers smaller firms online purchasing, pay-as-you-go pricing, and bring-your-own carrier options. (Featured on SmartCustomerService.com.)
Celerant Integrates with Fortis
12 Jan 2022
Celerant and Fortis integration lets retailers process transactions and centralize payments from all retail channels, including their stores, events, and websites.
Vendasta Acquires MatchCraft
11 Jan 2022
Deal unites MatchCraft's ad tech platform with Vendasta's martech platform and marketplace of products.
DirectOffer Launches Audio Tours and OfferGrid
03 Dec 2021
DirectOffer's Audio Tours and OfferGrid features help real estate agents market listings and keep track of offers.