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CRM Integration > CRM News

Customer Relationship Management (CRM) integration increases your CRM's value to your sales force by bringing in additional valuable customer lead data directly through various contact points like a company website or social media presence.

ZoomInfo Integrates with Claude

ZoomInfo has made its verified GTM intelligence available inside Claude through GTM.AI.

Pega's Working to Address AI Returns Realization

Pegasystems at its PegaWorld 2026 conference unveiled strategies and products to help companies optimize their AI investments.

Amplify Expands Integration with Wealthbox CRM

New integration allows Wealthbox client data to flow from onboarding through multi-custodial account opening, investment management, and reporting within the Amplify platform.

Sweep Launches Cross-Platform Agent That Reasons Across Salesforce, Snowflake, and Data 360

Sweep's new release provides a single agentic layer for the entire delivery lifecycle, across connected systems.

Salesforce to Acquire Contentful

Salesforce will integrate Contentful into its Customer 360 platform.

MessageGears Expands Integrations with Five New Data Sources and Destinations

MessageGears has introduced direct connections to TikTok, Google Drive, SingleStore, Microsoft Azure, and Bynder.

Vonage Launches Industry-Specific AI Agents for Healthcare, Financial Services, and Retail Contact Centers

Vonage's strategic partnerships with Avaamo and Syndeo enable companies to deploy industry-specific AI agents for self-service and agent intelligence. (Featured on SmartCustomerService.com.)

Qlik Expands Partnership with Snowflake

Qlik is helping Snowflake customers bring more data into Snowflake in real time, extend Snowflake and Snowflake Cortex AI workflows with governed enterprise context, and connect analytics to governed action.

Zendesk Support Assistant for Microsoft 365 Now Available on Microsoft AppSource

Zendesk Support Assistant integrates Microsoft Agent 365 to support employees through AI-powered workflows inside Microsoft Teams, Outlook, Word, and more. (Featured on SmartCustomerService.com.)

Broadvoice Launches GoEngage and AI Analyst

Broadvoice GoEngage and AI Analyst bring voice AI and conversational insights to GoContact. (Featured on SmartCustomerService.com.)

ebankIT Partners with Daon for Identity Fraud Prevention

The ebankIT-Daon embedded solution brings continuous identity assurance into the core of digital banking.

ZoomInfo Launches GTM.AI

ZoomInfo's GTM.AI acts as a verified data foundation that grounds AI agents across the go-to-market ecosystem.

Intuit Mailchimp Launches Analytics AI and Expanded Data Integrations

Intuit Mailchimp's latest enhancements include a new conversational analytics agent and integrations with Claude, Wix, and WooCommerce.

Measured Launches MCP Server

Measured's MCP Server brings marketing performance data into ChatGPT, Claude, and other AI platforms.

Infolinks Integrates with Basis

Infolinks' integration with Basis embeds curated advertising supply directly into media execution workflows.

Qlik Partners with Starburst

Partnership combines Qlik data integration, replication and analytics with Starburst federated query, context and agentic capabilities.

InMarket Expands Partnership with Basis

Partnership brings retail media network audiences, lift-optimized audiences, and outcomes-focused measurement natively into Basis' platform.

CTM Integrates with Google LSA, Reddit Ads, LinkedIn Ads, and Genius Monkey

CTM's new ad platform integrations unify marketing attribution and customer communications.

Hyro Partners with Five9

Partnership brings the Hyro specialized, healthcare-native AI agents to the Five9 Intelligent Cloud Contact Center. (Featured on SmartCustomerService.com.)

Slant Integrates with CurrentClient

Slant now incorporates conversations from CurrentClient's phone applications into one centralized repository for advisors.