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CRM Integration > CRM News

Customer Relationship Management (CRM) integration increases your CRM's value to your sales force by bringing in additional valuable customer lead data directly through various contact points like a company website or social media presence.

Klaviyo Introduces an AI Shopping Assistant

Klaviyo's conversational AI agent brings the intelligence, convenience, and personal attention of a top in-store associate to online storefronts

Infobip Partners with NumHub on Branded Calling ID

Infobip's expanded partnership with NumHub brings verified branded calls to U.S. companies.

Clari Adds Integrations to Revenue Context

New integrations enrich Clari's Revenue Context, unifying data, cadences, and workflows and activating Clari AI Assistants and Agents to automate actions across the revenue lifecycle

VideoAmp Integrates With AWS Clean Rooms

VideoAmp's media measurement solutions are now available to AWS Clean Rooms customers.

Shirofune Integrates with Amazon Marketing Cloud

AMC Integration gives advertisers access to key metrics, including customer acquisition costs, new customer ROAS, and predicted lifetime value.

MNTN Partners with ZoomInfo

With the partnership between ZoomInfo and MNTN, companies can now launch streaming TV campaigns with AI powered precision targeting.

Metricool Launches MetriLAB AI

With MetriLAB AI, Metricool becomes one of the first social media management platforms to implement Claude's MCP protocol for social media management.

Tenant Turner Launches Zapier Integration

No-code integration connects Tenant Turner to more than 8,000 apps in the Zapier ecosystem

Alltius Launches Agentic AI Suite

Alltius' Agentic AI Suite helps financial services firms build and maintain AI agents.

Wunderkind Launches Build Framework for Performance Marketing Integration

Build with Wunderkind allows companies to select the performance marketing integration tools best suited for their architecture, resources, and goals.

Talkdesk Launches Travel and Hospitality Experience Clouds

Talkdesk Travel and Hospitality Experience Clouds are industry-specific customer experience solutions powered by agentic AI.

Wildfire Launches Loyalty Platform

Wildfire's loyalty platform lets consumers earn cash back and rewards on AI-assisted shopping.

Eltropy Introduces Collections 2.0 Suite

Eltropy Collections 2.0 uses AI to provide personalized collections messages for financial firms.

Informa TechTarget and Salesloft Partner

Together TechTarget and Salesloft will provide data-driven prospecting.

Nurix AI Launches NuPlay to Power Voice Agents

Nurix NuPlay provides low-latency voice agents for customer support and sales. (Featured on SmartCustomerService.com.)

TTEC Expands Partnership with Zendesk

The partnership provides tailored Zendesk solutions, migration tools, verticalized offerings, and full-stack implementation support. (Featured on SmartCustomerService.com.)

Glance Launches Cobrowse for Microsoft Dynamics 365 Contact Center in Microsoft AppSource

Glance brings its cobrowse and collaboration tools to Microsoft Dynamics 365 environments. (Featured on SmartCustomerService.com.)

The Trade Desk Partners with Rembrand

The Trade Desk expands its generative AI creative marketplace in Kokai with Rembrand.

Jeeva AI Launches AI Calendar, AI Note Taker, and AI Meeting Prep

Jeeva AI recently launched three tightly integrated meeting-productivity agents.

Snowflake Partners with Acxiom on Marketing Data Infrastructure

Snowflake and Acxiom are looking to expand self-service AI marketing through the Interact platform.