Meta Touts Messaging as the Future of Business at Conversations Event
20 May 2022
Meta announced plans to expand messaging capabilities for businesses looking for simpler connections with customers.
Clari Launches Align to Unlock Buyer-Seller Insights
19 May 2022
Clari Align helps buyers and sellers collaborate to create mutually beneficial action plans.
CleverTap Acquires Leanplum
19 May 2022
Clevertap's acquisition of Leanplum expands its capabilities in user engagement and personalization.
Dstillery Launches Custom Patient Targeting
19 May 2022
Dstillery Custom Patient Targeting helps healthcare advertisers reach specific patients without user tracking.
UserZoom Acquires Testapic
19 May 2022
UserZoom's deal to buy Testapic will help it provide user experience insights across Europe
Omnicom Launches Supply Chain IQ Score
18 May 2022
Supply Chain IQ Score leverages Crisp data to direct marketing spend away from products that are low in inventory.
Quantum Metric Launches Visible
18 May 2022
Quantum Metric Visible brings website and mobile app behavioral insights to marketers' fingertips.
SupportLogic Launches SX Platform and Applications
17 May 2022
SupportLogic's new SX Platform includes AI-backed insights into customer and agent activities. (Featured on SmartCustomerService.com.)
CXera Integrates with Slack
17 May 2022
CXera's Slack integration lets users create customer-facing microsites and receive analysis of their usage within the Slack interface.
Casted Launches Insights for Podcasts and Videos
17 May 2022
Casted Insights provides visibility into brand engagement and actionable audience metrics across audio and video content.
Invoca Launches Invoca for Multi-Location CX
17 May 2022
Invoca for Multi-Location CX provides customer experience, sales, and operations leaders with a centralized platform to help their locations increase appointments and revenue from calls.
Google Integrates with Lotame's Panorama ID
17 May 2022
Google has authorized use of Lotame's Panorama ID within its supply-side platform.
NielsenIQ Launches Activate, a Retail Media Solution
17 May 2022
NielsenIQ Activate allows retailers to leverage their own data to accelerate new revenue streams.
tvScientific Partners with Adjust for CTV Integration
17 May 2022
tvScientific's partnership with Adjust enhances omnichannel strategies from impression to post-app installation.
Pega Partners with Celebrus to Launch Always-On Insights
17 May 2022
Pega Always-On Insights combines streaming data capture capabilities with AI-powered decisioning for deeper customer behavior insights.
Versium Partners with Treasure Data to Launch Treasure Box
17 May 2022
Versium's Treasure Data integration brings identity resolution to the customer data platform.
SMG Launches Dynamic Assistance
17 May 2022
SMG has paired with Conversity and Creative Virtual to launch a dynamic assistance capability for sales and support.
CompleteCSM Launches Customer Intelligence Cloud
17 May 2022
Customer Intelligence Cloud helps companies collect signals, reveal customer intent, and aggregate historical telemetry and adoption data.
Affiliate Marketing to Be a $36.9 Billion Market by 2030
16 May 2022
Astute Analytica expects the affiliate marketing platform market to grow 7.7 percent per year up from $19.2 billion in 2021.
Reveal Mobile Launches the Mira Console for Out-of-Home Measurement
13 May 2022
Reveal Mobile's Mira Console delivers measurement reports for traditional, digital, place-based, programmatic, and moving OOH campaigns.