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Sales Automation > CRM News

Combining Customer Relationship Management (CRM) with sales automation tools helps sales teams plan and monitor their sales activities and provides the necessary customer data throughout the entire selling process. Browse our news, analysis, and advice for sales professionals and managers looking take advantage of these time and labor saving strategies.

Grammarly to Acquire Superhuman

With the Superhuman acquisition, email becomes central communication surface in Grammarly's vision for an agentic future.

Spreetail Launches Listing Doctor

Spreetail's Listing Doctor uses AI to detect and fix content issues.

Jeeva AI Launches AI Calendar, AI Note Taker, and AI Meeting Prep

Jeeva AI recently launched three tightly integrated meeting-productivity agents.

Outreach Partners with SAP

New Outreach integration for SAP Sales Cloud helps enable AI-powered workflows.

SEG’s Action Selling Launches AI-Powered Coaching

SEG's Action Selling additions bring AI to sales skill development and reinforcement.

PandaDoc Launches Bi-Directional CPQ Solution for Pipedrive

PandaDoc's new integration brings quoting and contract management directly into Pipedrive CRM.

Seismic Launches Spring 2025 Release

Seismic's Spring 2025 Product Release brings AI to every stage of sales enablement.

Outreach Unveils AI Revenue Workflow Platform

Outreach's AI Revenue Workflow Platform coincides with the release of a new generation of intelligent AI Agents.

Talkdesk Launches Customer Experience Automation

Talkdesk Customer Experience Automation introduces fully autonomous, multi-agent AI automation for the entire customer journey.

PriceSpider Updates Its Shoppable and Price Monitoring product suites

PriceSpider is adding more in-depth retail intelligence into its shoppable media product portfolio.

Insight7 Launches Call Evaluation Platform

Insight7's Call Evaluation Platform turns conversations into insights for quality assurance, performance gains, and coaching.

Uniphore Launches Business AI Cloud

Uniphore Business AI Cloud is a sovereign, composable, and secure AI platform to power the agentic AI enterprise.

Informa TechTarget Partners with Outreach

Informa TechTarget and Outreach are collaborating to help companies build and accelerate sales pipeline by identifying and engaging prospects in an active buying journey.

Convoso Launches Ignite DID Management Solution

Convoso Ignite automates DID lifecycle management for outbound calls.

First Orion SENTRY Spoof Protection Solution Is Now Available Across All Major U.S. Mobile Carriers

First Orion's Sentry blocks spoofed calls from scammers.

Pricefx Launches Negotiation Guidance on Salesforce AppExchange

Pricefx's Negotiation Guidance aims to help revenue teams with data-backed pricing recommendations.

Xactly Joins the AWS Partner Network

Xactly's Intelligent Revenue Platform is now available in AWS Marketplace.

Progress Software Updates ShareFile

New Progress ShareFile updates automate administrative tasks and insights.

ZoomInfo Partners with 5x5 Data

Partnership will enhance and diversify ZoomInfo's data foundation with contact and behavioral data by the 5x5 Identity Graph.

Treasure Data Launches AI Suites

Treasure Data's AI Suites include Personalization, Engagement, Creative, Service, and Paid Media.