Chorus.ai Integrates with HubSpot, Amazon Connect, and ShoreTel Web Dialer
Chorus.ai is expanding its ecosystem of sales technology integration partners.
Methinks Announces DIY App
The app allows businesses to engage face-to-face with customers and prospects in just a few clicks.
Contentful Announces Agile E-Commerce Solution
The solution aims to help retailers manage content across multiple channels more effectively.
Nintex and Adobe Extend e-Signatures to Microsoft SharePoint
Nintex Sign, powered by Adobe Sign, is now available to Nintex for SharePoint users.
CustomerGauge Expands Salesforce Integration
The expanded integration between CustomerGauge and Salesforce allows for more complex data queries.
Theatro and Opterus Partner on a Retail Task Management Solution
The partnership will combine Theatro's intelligent assistant and Opterus' execution management solution to assign tasks from a centralized platform directly into the ear of each employee.
Lightico Launches Instant Consent on Terms & Disclosures
Instant Consent on Terms & Disclosures automates the process of collecting digital customer acknowledgments. (Featured on SmartCustomerService.com.)
ExecVision Unveils Coaching Plans
Coaching Plans enable sales managers with a single system of accountability into rep training and coaching.
Validity Acquires AppBuddy
Validity's acquisition of AppBuddy expands its data quality capabilities.
CSG Launches Journey Orchestration
CSG Journey Orchestrations helps companies communicate with customers across channels.
Nimble Targets Team Management with Version 5.0
Nimble 5.0 includes a host of enhancements designed to bolster team relationship management across the organization.
Oracle Collaborates with Accenture and Capgemini on Customer Data Platform
The partnerships are aimed at creating solutions to help companies maximize customer interactions across channels and applications.
Socialbakers Integrates with Saleforce Sales and Service Clouds
The integration streamlines social community management.
Adobe Launches ABM Essentials for Marketo Engage
ABM Essentials helps steer coordination between sales and marketing when using Marketo Engage.
Sitecore Expands Functionality for Salesforce Marketing Cloud
Sitecore Connect for Salesforce Marketing Cloud offers deeper personalization and segmentation through customer insight.
Salesforce Announces Customer Data Platform
Part of Salesforce's Customer 360 solution, the customer data platform aims to further unify customer engagement at scale.
Zendesk Launches Zendesk Duet to Unite Sales and Support
Zendesk Duet offers a combination of Zendesk Sell and Support to break down silos across customer-facing teams. (Featured on SmartCustomerService.com.)
Exceed.ai Announces New Machine Learning Capabilities
The new capabilities aim to better engage prospects.
JRNI Launches Marketplace
JRNI's Marketplace offers prebuilt integrations with more than 20 partners.
LifestyleCX Integrates with Sherpa CRM
Senior living solutions providers integrate solutions.