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Sales Automation > CRM News

Combining Customer Relationship Management (CRM) with sales automation tools helps sales teams plan and monitor their sales activities and provides the necessary customer data throughout the entire selling process. Browse our news, analysis, and advice for sales professionals and managers looking take advantage of these time and labor saving strategies.

SugarCRM Partners with Liferay

Liferay's Digital Experience Platform (DXP) is integrated with SugarCRM.

Bambuser Acquires HERO from Klarna

Bambuser's acquisition of the HERO solution from Klarna will enable even greater e-commerce personalization.

Nimble CRM Partners with PhoneBurner

Together Nimble CRM and PhoneBurner offer an outbound dialing solution for sales reps.

CommentSold Launches ClipHero

CommentSold's ClipHero is an AI-driven shoppable video generator designed for live commerce.

Recurly Adds In-App Benchmarks to Subscription Analytics 

Recurly benchmarks compare merchants' subscription data with competitors' data.

Qualified Launches Piper, an AI Sales Development Rep

Qualified's Piper is an AI sales development representative that intelligently engages and converts website visitors.

Sparkfly Partners with Olo for Guest Engagement Solution

The new real-time engagement ecosystem is designed to increase guest acquisition, engagement, retention, and overall lifetime value for restaurants.

Pega Launches Infinity ‘24.1

Pega Infinity 24.1 helps companies harness genAI to improve operations.

Pipedrive Introduces Pipedrive AI

Pipedrive is a business suite powered by generative AI and predictive capabilities.

Pipeliner CRM Launches Enhanced Reporting

Pipeliner CRM's latest v5.4 release addresses in-platform CRM reporting

Clari Partners with Deloitte

New strategic alliance will combine Clari's Revenue Cadences and Deloitte Digital's Sales Excellence practice.

LTIMindtree Introduces Composable Storefront on Salesforce

LTIMindtree's Composable Storefront on Salesforce helps companies quick-launch digital commerce experiences.

Contentstack Partners with Google Cloud

Contentstack has made its Composable Digital Experience Platform (DXP) available on Google Cloud Marketplace.

Microsoft Updates Dynamics 365 and Microsoft Copilot

Microsoft Dynamics 365 and Microsoft Copilot innovations bring more AI to sales and service applications.

Convoso Launches ClearCallerID Pro

Convoso's ClearCallerID Pro is an advanced suite of tools to streamline caller ID management.

Bakstage.AI Integrates IBM watsonx.ai to Help Businesses with Online Sales 

With IBM watsonx.ai, Bakstage users can engage in video conversations and gain insights into customer interactions.

Revenue Grid Unveils AI and Signals Enhancements

Newest Revenue Grid AI and Signals updates provide better forecasting and pipeline visibility.

Searchspring Acquires Intelligent Reach

The Intelligent Reach acquisition enhances Searchspring's capabilities in product discovery, optimizing conversion rates across merchant and third-party sites.

CommentSold Launches PopClips

CommentSold's PopClips feature adds shoppable videos across platforms.

ServiceTitan Acquires Convex

Together ServiceTitan and Convex will help commercial contractors accelerate growth.