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Sales Automation > CRM News

Combining Customer Relationship Management (CRM) with sales automation tools helps sales teams plan and monitor their sales activities and provides the necessary customer data throughout the entire selling process. Browse our news, analysis, and advice for sales professionals and managers looking take advantage of these time and labor saving strategies.

RollWorks Launches Sales Insights

RollWorks Sales Insights, powered by machine learning, highlight accounts with spiking engagement activity delivered to sellers inside Salesforce CRM.

Numa Integrates with Google Business Messages

Businesses that use Numa can now enable a Message button from within Google Maps and Search results.

Seismic and Vertical IQ Partner

Integration relies on Seismic LiveDocs technology and Vertical IQ industry intelligence to automatically generate custom content about any industry.

Brightcove Launches Virtual Event Experiences

Brightcove Virtual Event Experiences includes customizable, immersive, live, and always-on video experiences to help companies swap physical events for virtual ones.

Salesforce Introduces Salesforce Anywhere

With Salesforce Anywhere, employees can sell, service, market, and collaborate from anywhere.

FinancialForce Integrates with Gainsight

Partnership brings added visibility to customers at more touchpoints.

Brandcast Launches Content Studio

Brandcast Content Studio is a code-free, scalable platform for creating digital sales and marketing content.

Mitto Adds Verified SMS by Google

Verified SMS authenticates senders of text messages to consumers.

Intercom Launches Conversational Support Funnel

Intercom's Conversational Support Funnel offers a holistic framework for customer support through a messenger-first experience.

Mediafly Partners with Zoom

New partnership helps sales reps conduct online Zoom meetings through their Mediafly or CRM systems.

Katalyst Launches Sales Katalyst

Sales Katalyst integrates with ERP systems to provide real-time data to sales reps.

BigCommerce Unveils Page Builder

Page Builder is a no-code, drag-and-drop interface for building e-commerce websites.

MetaCX Launches B2B Customer Lifecycle Platform

MetaCX Platform creates a collaborative environment for B2B sales activities among buyers and suppliers.

Topbox Launches Brand Experience Score (BXS)

Topbox BXS measures organizational performance by analyzing everyday customer interactions.

WeCommerce Acquires Foursixty

WeCommerce's latest acquisition adds to its growing portfolio of Shopify related apps, themes and digital services.

MindTickle Partners with Sandler Training for Sales Readiness

The partnership combines leading sales methodology and sales enablement and readiness technology.

ClearSale Updates Shopify App with Greater Fraud Protection

ClearSale's app combines human and artificial intelligence to help e-commerce retailers identify fraud.

Grammarly Launches Style Guides

Grammarly Style Guides help companies standardize customer communications.

Mediafly Sales Enablement & Content Management Is Now SAP-Endorsed

Mediafly's app empowers in-person and virtual sellers using the SAP Sales Cloud to increase customer adoption.

Connexity Acquires Skimlinks

Connexity's acquisition of Skimlinks provides a network of commerce-oriented publishers.