Virtual Assistants Enter the Enterprise

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This article was previously published in Speech Technology (November/December 2012).

Imagine, on the day a businesswoman is scheduled to fly out of town, she is faced with a sudden emergency that requires her to leave for the airport immediately. While rushing outside to hail a taxi, she realizes she needs to find and book a new flight. Pulling out her smartphone, she asks, "Can I get on an earlier flight to Boston?"

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