Virtual Assistants Enter the Enterprise

Article Featured Image

This article was previously published in Speech Technology (November/December 2012).

Imagine, on the day a businesswoman is scheduled to fly out of town, she is faced with a sudden emergency that requires her to leave for the airport immediately. While rushing outside to hail a taxi, she realizes she needs to find and book a new flight. Pulling out her smartphone, she asks, "Can I get on an earlier flight to Boston?"

Click here to read the full article on SpeechTechmag.com.

To contact the editors, please email editor@destinationcrm.com.

CRM Covers
Free
for qualified subscribers
Subscribe Now Current Issue Past Issues

Related Articles

The Siri Effect

The iconic digital assistant is changing how customers—and companies—think about customer service.