• January 12, 2011

Verecloud Partners with Intalio to Deliver CRM Cloud Services

Verecloud  and Intalio today announced a partnership to include Intalio’s Cloud offering, starting with its customer relationship management (CRM) solution, on Verecloud’s Nimbus CSB platform.

This partnership addresses the service demands placed on communication service providers (CSPs) within their operational support system (OSS) environment. The integration of Intalio’s cloud-based CRM solution into Verecloud’s offerings is one of the many Intalio | Cloud solutions that Verecloud plans to offer to CSPs through its cloud services brokerage model.

The Intalio | CRM solution provides three key features that allow CSPs to manage relationships with customers and partners, including:

  • Next-Generation User Interface – an always-on productivity tool to provide access to vast amounts of information with as few mouse clicks and keystrokes as possible;
  • Social Collaboration – built around a social collaboration platform, allows companies to redefine the way they interact with customers and partners within the social computing space; and
  • Salesforce.com Compatibility – offers both on-demand and on-premises deployment options while offering an object model and Web Services interface that are fully compatible with Salesforce.com.

“We are very pleased to announce this partnership with Verecloud,” said Ismael Chang Ghalimi, co-founder and CEO of Intalio. “Intalio’s disruptive cloud offering, alongside Verecloud’s expertise and capabilities, presents a real game-changer opportunity for communication service providers.”

Verecloud’s Nimbus CSB enables communication service providers to offer new products and services by becoming “cloud services brokers” to their business customers; a business model that requires aggregating and integrating cloud services on a delivery platform that integrates with existing CSP back-office systems. The company designed the platform for major telecommunications providers looking to drive new revenue streams from the cloud computing opportunity.

“Intalio is known for having a strong portfolio of the most in-demand cloud application offerings and solutions," said John McCawley, CEO of Verecloud. “Bringing Intalio | CRM solution onto our Nimbus CSB platform, we are able to continue to deliver the most solid cloud solutions in the industry, enabling service providers to drive their businesses forward.”

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