-->
  • January 27, 2016

Pegasystems Integrates with DocuSign

Pegasystems and DocuSign today announced a technology partnership that will integrate DocuSign's eSignature and DTM platform with Pegasystems' Customer Relationship Management (CRM) applications and platform.

Now Pegasystems customers can deploy DocuSign's eSignature and DTM technology to capture decisions, approvals, and signatures 100 percent digitally within all Pegasystems applications as well as any custom application built on the Pega 7 platform.

The integration of DocuSign into Pegasystems applications will immediately benefit Pegasystems' clients across industries by reducing the tedium of signing and processing critical documents such as the following:

  • Insurance policy applications and claims forms;
  • Healthcare claims and HIPAA paperwork;
  • Financial services onboarding documents and loan applications; and
  • Telecommunications service installations and product upgrade approvals.

"In our mission to help our clients digitally transform their businesses, we strive to fill as many digital gaps as possible along the customer journey to make every engagement an exceptional one," said Don Schuerman, vice president of product marketing and chief technology officer at Pegasystems, in a statement. "This partnership with DocuSign allows us to offer the de facto standard in digital signature technology so that businesses can turn a seemingly routine process into a competitive advantage at the last mile of the customer experience."

"We're thrilled to have Pegasystems join the DocuSign Global Trust Network and integrate DocuSign into their solutions," said Mark Register, senior vice president of business development and channels at DocuSign, in a statement. "With many of the world's leading organizations evolving their entire business with Pega, this integration will bring the power of Digital Transaction Management to more companies around the world."


CRM Covers
Free
for qualified subscribers
Subscribe Now Current Issue Past Issues

Related Articles

Captricity Partners with Pegasystems

Captricity captures and digitizes data from handwritten forms to unlock additional value for Pegasystems' customers

Pegasystems Extends the Customer Decision Hub Aacross Its CRM Suite

Pega Customer Decision Hub adds contextual intelligence to marketing, sales, and service interactions and channels.

Pegasystems Enhances Its Customer Service for Healthcare Application

Upgrades include integrations between customer service and care management to provide single view of all customer interactions.

Pegasystems Updates Customer Engagement for Life Sciences

With the new application, life sciences firms can deliver more personalized customer interactions.

DocuSign Expands Integration with Microsoft Dynamics CRM

Strengthened integration will enable streamlined contract signing processes.

Buyer's Guide Companies Mentioned