MomentFeed Expands Yelp Partnership
MomentFeed, a provider of mobile customer experience management for multilocation companies, has expanded its partnership with Yelp to allow companies to manage their Yelp presence directly through the MomentFeed platform.
MomentFeed first partnered with Yelp in March 2016 to help multilocation companies manage location listing data at scale. The new Yelp Knowledge partnership uses Yelp's vast database of trends, reviews, and performance data to help businesses better understand the customer experience. MomentFeed clients can now access tools to analyze business-location-specific data and historical trends and respond directly to customer reviews within the MomentFeed Mobile Customer Experience Management (MCX) platform.
"Combing the abundance of Yelp's local business data with the easy-to-use MomentFeed platform makes for a strong partnership. It can be a game-changer in our clients' marketing efforts both at the local and national levels," said Robert Blatt, CEO of MomentFeed, in a statement. "Brands can see, sort, respond to, and understand reviews so they can truly engage with the valuable information they contain."
"We're excited about this partnership expansion with MomentFeed," said Chad Richard, senior vice president of business and corporate development at Yelp, in a statement. "MomentFeed allows multilocation brands to harness the power of Yelp reviews and to engage with customers in a meaningful way, while allowing brands to derive actionable insights across all of their locations, all in one simple dashboard."
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