Deloitte Digital Launches Connected Bank Solutions
Deloitte Digital is extending the reach of Salesforce.com Financial Services Cloud with its Connected Bank solutions, built on the Salesforce.com App Cloud, to help clients reimagine their customer journeys across the retail, commercial, and wealth sectors.
Deloitte's packaged offerings are designed to drive revenue and streamline business processes by reinventing the customer experience and maximizing the value of each interaction and to meet additional requirements around managing financial transactions, client onboarding, and customer experience.
"Deloitte sees an enormous market opportunity for the financial services sector to increase revenues with client-driven digital marketing, client engagement solutions, and front-to-back office digitization," said Joe Guastella, principal, Deloitte Consulting and global financial services industry leader, in a statement "Connected Bank and Salesforce.com Financial Services Cloud will help our clients speed time-to-value and realize benefits sooner."
Deloitte Digital's Connected Bank offerings include:
- Onboarding and origination;
- Commercial banking;
- Wealth management;
- Complaints management; and
- Leads and referrals.
"The future is here, and it's advice, not administrative tasks. Salesforce is transforming financial services for the digital age," said Simon Mulcahy, general manager of financial services at Salesforce.com. "Deloitte Digital is supporting Salesforce in its mission to deliver a new era through proactive, personalized, and goal-based collaborative advice."
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