Ampsy will use Watson analytics to better understand fan sentiment and social content sharing.
CRM Across the Wire,
Posted 24 Sep 2015
Salespeople who are scared to fail are also afraid to succeed.
Viewpoints,
Posted 10 Apr 2015
Responsibility and strategy are key to using this growing technology.
Viewpoints,
Posted 10 Apr 2015
Proliferation of AR and VR devices will drive a new type of commerce.
CRM Featured News,
Posted 08 Apr 2015
The company turned to the platform's influencer community to generate buzz for a movie's premiere.
REAL ROI,
Posted 01 Apr 2015
The solution will deliver customized editorial content to subscribers' email inboxes.
CRM Featured News,
Posted 25 Mar 2015
The open-source offering will enable organizations to better use data for effective predictive analytics.
CRM Featured News,
Posted 17 Feb 2015
The tear-jerking Nationwide ad was a close second, despite controversy.
CRM Featured News,
Posted 02 Feb 2015
Following staunch criticism from animal activists, GoDaddy has replaced its puppy-centered content.
CRM Featured News,
Posted 28 Jan 2015
Interactive game drives engagement—and sales—for the companies' cobranded DVD.
REAL ROI,
Posted 01 Jan 2015
Today's innovations are only the beginning.
Customer Experience,
Posted 01 Jan 2015
Users can now incorporate self-service, ticket submission, and chats into apps.
CRM Featured News,
Posted 03 Dec 2014
Smart technology investments are just the beginning.
Insight,
Posted 01 Dec 2014
Partnership enables companies to create a more complete understanding of customer behavior.
CRM Featured News,
Posted 31 Oct 2014
As Carlo's Bakery gets bigger and embraces new technology, Buddy's philosophy remains the same.
CRM Featured News,
Posted 24 Oct 2014
The advertising platform's interactive ads engage mobile gamers.
REAL ROI,
Posted 01 Oct 2014
Traditional linear content is out; personalized dynamic content is in.
Magazine Features,
Posted 01 Oct 2014
Audience activation app helps the team better segment and target its Facebook followers.
REAL ROI,
Posted 01 Sep 2014
Young hypertaskers prefer user-generated content to traditional media.
Insight,
Posted 01 Sep 2014
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