| Articles: Professional Services |
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Companies, customers, and visionaries honored for successes in the service industry over the previous 12 months.
Daily News,
Posted 01 Mar 2010
Despite boasts that "the customer is king," a new report finds that consumer insight isn't getting a seat at the table.
Daily News,
Posted 18 Feb 2010
Community tools from Mzinga help a communications company communicate
Secret of My Success,
Posted 11 Feb 2010
With InfoStreet, a consultancy gets enterprise-caliber efficiency on a small-business budget
REAL ROI,
Posted 11 Feb 2010
After weeks of rampant speculation -- and just six days after Informatica and Siperian dashed to the altar -- IBM and Initiate finally tie the knot, adding yet another variety of master data management to Big Blue's arsenal, and extending its reach into the healthcare and public sectors.
Daily News,
Posted 03 Feb 2010
Survey reports that working together makes everyone stronger.
Daily News,
Posted 13 Jan 2010
Research from Enterprise Strategy Group finds the space will continue to grow as more companies bring operations in-house.
Daily News,
Posted 08 Jan 2010
Pundits say adding the capability will enable quicker, higher quality support for end users.
Daily News,
Posted 10 Dec 2009
Forget all the bells and whistles—usability reigns supreme among CRM users.
Insight,
Posted 01 Dec 2009
destinationCRM Exclusive: The outsourcing giant targets companies looking to further relationships with high-value customers with its latest offering.
Daily News,
Posted 27 Nov 2009
Dreamforce: In a moving speech to a global audience, Colin Powell reinvigorates the need for the purpose-driven individual.
Daily News,
Posted 27 Nov 2009
A revamped user interface provides highlights the company's latest service desk solution.
Daily News,
Posted 18 Nov 2009
The latest offering from the software-as-a-service vendor adds more pieces to further build out a comprehensive BI suite.
Daily News,
Posted 16 Nov 2009
SPSS Directions '09: A panel discussion with IBM and SPSS executives highlighted continued integration and optimism for the market moving forward.
Daily News,
Posted 15 Nov 2009
As companies look to cut costs and streamline operations, electronic signatures may be entering a renaissance period.
Re:Tooling,
Posted 15 Nov 2009
NetSuite's first "premier partner" is a vendor that specializes in making social media work for the enterprise.
Daily News,
Posted 10 Nov 2009
Magic Quadrant for Unified Communications '09: New research finds no single vendor can adequately address a company's UC needs with one solution.
Daily News,
Posted 04 Nov 2009
An on-demand CRM platform involves a partner-selection process as well.
The Tipping Point,
Posted 01 Nov 2009
What do you do when your brand no longer reflects your offerings?
Customer Centricity,
Posted 01 Nov 2009
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Companies: Professional Services
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