After weeks of rampant speculation -- and just six days after Informatica and Siperian dashed to the altar -- IBM and Initiate finally tie the knot, adding yet another variety of master data management to Big Blue's arsenal, and extending its reach into the healthcare and public sectors.
Daily News,
Posted 03 Feb 2010
Survey reports that working together makes everyone stronger.
Daily News,
Posted 13 Jan 2010
Research from Enterprise Strategy Group finds the space will continue to grow as more companies bring operations in-house.
Daily News,
Posted 08 Jan 2010
Pundits say adding the capability will enable quicker, higher quality support for end users.
Daily News,
Posted 10 Dec 2009
Forget all the bells and whistles—usability reigns supreme among CRM users.
Insight,
Posted 01 Dec 2009
destinationCRM Exclusive: The outsourcing giant targets companies looking to further relationships with high-value customers with its latest offering.
Daily News,
Posted 27 Nov 2009
Dreamforce: In a moving speech to a global audience, Colin Powell reinvigorates the need for the purpose-driven individual.
Daily News,
Posted 27 Nov 2009
A revamped user interface provides highlights the company's latest service desk solution.
Daily News,
Posted 18 Nov 2009
The latest offering from the software-as-a-service vendor adds more pieces to further build out a comprehensive BI suite.
Daily News,
Posted 16 Nov 2009
SPSS Directions '09: A panel discussion with IBM and SPSS executives highlighted continued integration and optimism for the market moving forward.
Daily News,
Posted 15 Nov 2009
As companies look to cut costs and streamline operations, electronic signatures may be entering a renaissance period.
Re:Tooling,
Posted 15 Nov 2009
NetSuite's first "premier partner" is a vendor that specializes in making social media work for the enterprise.
Daily News,
Posted 10 Nov 2009
Magic Quadrant for Unified Communications '09: New research finds no single vendor can adequately address a company's UC needs with one solution.
Daily News,
Posted 04 Nov 2009
An on-demand CRM platform involves a partner-selection process as well.
The Tipping Point,
Posted 01 Nov 2009
What do you do when your brand no longer reflects your offerings?
Customer Centricity,
Posted 01 Nov 2009
An evaluation of the changes wrought by Salesforce.com's Marc Benioff.
Reality Check,
Posted 01 Nov 2009
RightNow Summit '09: In his opening keynote address, founder and CEO Greg Gianforte outlined the company's plan to rid world of bad experiences.
Daily News,
Posted 30 Oct 2009
The vendor's pair of new solutions are geared to make an impact quickly -- just what companies need, according to analysts.
Daily News,
Posted 27 Oct 2009
Deals by both ClickSoftware and Spoken Communications signal an emerging trend in the customer service sector: competition through acquisition.
Daily News,
Posted 23 Oct 2009
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