| Articles: Healthcare |
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Two months after rejecting a bid by CDC Software, customer experience management vendor Chordiant strikes a deal with a leader in the BPM space.
Daily News,
Posted 18 Mar 2010
Boost sales while recovering from the recession.
Viewpoints,
Posted 08 Feb 2010
After weeks of rampant speculation -- and just six days after Informatica and Siperian dashed to the altar -- IBM and Initiate finally tie the knot, adding yet another variety of master data management to Big Blue's arsenal, and extending its reach into the healthcare and public sectors.
Daily News,
Posted 03 Feb 2010
The purchase allows the life sciences CRM vendor to increase the breadth of its OneKey healthcare data.
Daily News,
Posted 30 Jan 2010
Maybe so, but only if the healthcare industry can better diagnose and care for its patients.
Viewpoints,
Posted 25 Jan 2010
In Forrester's Annual survey, Barnes and Noble, Marriott Hotels, and Hampton Inn and Suites deliver the best experiences.
Daily News,
Posted 15 Jan 2010
Site satisfaction calls for improvement as customers increasingly look online for information about their health.
Daily News,
Posted 21 Dec 2009
Hypatia Research evaluates the state of EHRs among healthcare facilities and outlines roadblocks to adoption.
Daily News,
Posted 18 Dec 2009
Analysts say the partnership between Nexidia and Merced Systems will make agent incentives more objective.
Daily News,
Posted 03 Dec 2009
SpatialKey's on-demand solution boasts a geographic information system (GIS) that's both low cost and caters to the business user.
Daily News,
Posted 28 Oct 2009
Mediabistro.com's UGCX '09: A Forrester Research analyst outlines the impact of social media on business.
Daily News,
Posted 22 Oct 2009
DMA '09: Members of past generations didn't age — they simply died. Baby Boomers, on the other hand, are defying that fate -- and if they're demanding more from life, why aren't marketers giving them what they want?
Daily News,
Posted 20 Oct 2009
Pundits and company executives believe that the new IP Office 5 expands functionality while improving simplicity -- two factors deemed prerequisites for success in this sector.
Daily News,
Posted 03 Oct 2009
A new study finds more agent jobs were lost than gained in the fourth quarter of '08.
Daily News,
Posted 23 Sep 2009
Why consumers need to examine the full story on Electronic Health Record privacy.
Viewpoints,
Posted 23 Sep 2009
CRM Evolution '09: Your one-stop shop for all the news and coverage coming out of CRM magazine's annual conference in New York.
Daily News,
Posted 02 Sep 2009
CRM Evolution '09 — Day 2: Whether marketers are hitting an individual or an enterprise, both are consumers and, ultimately, share the mindset that "it's all about me."
Daily News,
Posted 29 Aug 2009
CRM Evolution '09 — Day 1: If only today's companies would measure on process -- not function -- they might create alignment across the organization.
Daily News,
Posted 25 Aug 2009
Companies, customers, and industry visionaries honored for successes in the CRM marketplace over the previous 12 months.
Daily News,
Posted 24 Aug 2009
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