| Articles: Consumer Packaged Goods |
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The Bozeman, Mont.-based provider's latest quarterly on-demand release "pushes the envelope," according to one industry analyst.
Daily News,
Posted 27 Aug 2008
destinationCRM 2008: A snapshot of the conference's marketing track in the last two days.
Daily News,
Posted 20 Aug 2008
CallCopy's cc: Survey enables data collected by customer service agents to influence the entire organization.
Daily News,
Posted 06 Aug 2008
eTail East '08: Provide your customers with relevant cross-sells and upsells -- it's a win-win situation.
Daily News,
Posted 06 Aug 2008
Understand and project your value.
Viewpoints,
Posted 31 Jul 2008
Gartner sees 23 percent growth in 2007, and also finds social networking becoming a disruptive force in the CRM industry.
Daily News,
Posted 10 Jul 2008
The newest offering from the provider of enterprise compliance and quality management solutions takes the human factor out of unifying data.
Daily News,
Posted 27 Jun 2008
New research shows that business intelligence tools have a higher adoption rate among small businesses than their medium-sized counterparts.
Daily News,
Posted 05 Jun 2008
When marketers try to reach a particular demographic, the successes -- and failures -- reflect on all of us.
Magazine Features,
Posted 01 Mar 2008
The word is everywhere now: social networks, social frameworks, social platforms.
Connect,
Posted 01 Mar 2008
New research cites positive changes, and sees a maturing market that still has fragmentation.
Daily News,
Posted 02 Jan 2008
Though holding its place as the highest-scoring market, many in the manufacturing/nondurable goods industry will unlikely see scores as high in the next quarter.
Daily News,
Posted 20 Nov 2007
Get an enterprisewide system of record.
Viewpoints,
Posted 01 Jul 2007
Text mining helps companies discern true customer sentiment.
Viewpoints,
Posted 01 Jul 2007
Experience be damned--creating a customer community is the best way to win wallet share.
Customer Centricity,
Posted 01 Mar 2007
Pepsi and Cadbury Schweppes tie for high soft-drink satisfaction scores, surpassing Coke in ACSI's manufacturing/nondurable goods examination; the category as a whole realized its best score ever.
Daily News,
Posted 14 Nov 2006
Thanks to convenience and consumer comfort with online shopping, a report states that this year's online holiday retail sales may touch $27 billion.
Daily News,
Posted 01 Nov 2006
Innovation and smart partnering--perhaps the keys that unlock doors to the CRM big league. These five companies excel at novel product concepts and some have made keen M&A moves this year. Both types of effort portend serious shots at the show.
Magazine Features,
Posted 01 Oct 2006
Contactless payments and line-busting techniques are penetrating busy retail venues, to the delight of shoppers and staff.
Insight,
Posted 01 Aug 2006
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Companies: Consumer Packaged Goods
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