Aprimo Unveils Agentic Digital Asset Management (DAM)
18 Mar 2026
Aprimo Agentic DAM moves digital asset management from task-based AI assistance to governed, continuous execution across the content lifecycle.
Only 25 Percent of Marketers Truly Understand Their Audiences
17 Mar 2026
Despite unprecedented access to data, most marketers still struggle to translate signals into insight, Brandwatch finds.
Informa TechTarget Launches AI Visibility and GEO Solutions
17 Mar 2026
The AI Visibility Audit and the GEO Topic Planner help companies sustain relevance and build more brand trust in a new era of search.
Salesforce Teams with NVIDIA to Bring AI Agents into the Flow of Work
17 Mar 2026
Combined work between Salesforce and NVIDIA help companies deploy governed AI agents across workflows.
LivePerson Partners with Coral Active to Launch LivePerson Sync
17 Mar 2026
LivePerson Sync enables seamless integration with systems like Salesforce, Microsoft, and ServiceNow, bringing CRM data and workflows directly into the live agent workspace.
Adobe Expands Partnership with NVIDIA
17 Mar 2026
Adobe and NVIDIA partnership will deliver the next generation of Firefly models and creative, marketing, and agentic workflows.
Wise Agent Launches Lead Pipeline
17 Mar 2026
Wise Agent Lead Pipeline helps real estate agents organize leads and improve conversion.
fullthrottle.ai Launches Enhanced SmartMail Capabilities
17 Mar 2026
fullthrottle.ai's new SmartMail capabilities unify identity-based campaigns with automated self-service direct mail activation.
Cresta Launches Knowledge Agent
17 Mar 2026
Cresta's Knowledge Agent is an agentic AI assistant delivering proactive intelligence to contact center workers.
Barrows Connected Store Partners with QSIC
17 Mar 2026
The two in-store technology leaders align on a holistic, data-driven approach to retail media that unifies CX and measurement.
Contentsquare Launches AI Agent And Analytics Capabilities
17 Mar 2026
Contentsquare's latest additions help companies understand customer journeys across LLMs, ChatGPT apps, web, and mobile.
Carahsoft and ServiceNow Expand Partnership
17 Mar 2026
Partnership extends ServiceNow AI platform availability through Carahsoft's 10,000 resellers into healthcare, financial services, critical infrastructure, and enterprise markets.
Kaltura to Acquire PathFactory.ai
17 Mar 2026
PathFactory acquisition adds agentic journey orchestration and intent intelligence to Kaltura's AI video platform.
Televox Partners with Twilio to Expand RCS
17 Mar 2026
Partnership between Televox and Twilio enables healthcare and other regulated industries to move from notifications to trusted, two-way digital conversations.
NIQ Adds Analytical Capabilities in Ask Arthur
16 Mar 2026
New AI-guided analysis in NIQ's Ask Arthur helps companies turn data into decision-ready insights.
Low Data Trust Limits the Value of Analytics and AI
13 Mar 2026
Despite significant investments in analytics and AI , organizations continue to face recurring data defects that weaken reporting accuracy, regulatory confidence, and model performance, Info-Tech finds.
Mitek Integrates with Ping Identity's PingOne DaVinci
13 Mar 2026
Mitek's integration with PingOne DaVinci delivers identity verification at scale across the full customer journey. (Featured on SmartCustomerService.com.)
8x8 Expands General Availability of 8x8 Engage
13 Mar 2026
8x8 Engage is now available to all channel partners and customers globally. (Featured on SmartCustomerService.com.)
Spreetail Introduces the Brand Experience Portal (BEx)
12 Mar 2026
Spreetail's BEx provides real-time brand performance visibility across sales, advertising, and inventory.
Canva Introduces Magic Layers
12 Mar 2026
Canva Magic Layers turns static AI outputs into editable designs.