Zoho Updates Zoho One Platform

A new collaboration-friendly interface, deeper integrations, and intelligence round out the additions to Zoho One.

AppsFlyer Releases Eight Products

AppsFlyer has added to its Modern Marketing Cloud to advance growth measurement, AI automation, and data collaboration.

Five9 Expands Genius AI

New AI capabilities enhance Five9's routing, quality management, and analytics. (Featured on SmartCustomerService.com.)

ASAPP Launches Customer Experience Platform (CXP)

ASAPP's CXP turns every customer interaction into governed, intelligent action by unifying interactions, systems, and data across voice and digital channels. (Featured on SmartCustomerService.com.)

Aspect Expands Cloud Workforce Experience and Developer Tools

New release brings predictive intelligence, regional expansion, and enhanced employee performance tools to contact centers. (Featured on SmartCustomerService.com.)

Mitel Introduces Mitel CX 2.0

Mitel CX 2.0 unites AI-powered automation, flexibility, and control to elevate every touchpoint while ensuring security and data sovereignty

Wayvia Launches Next Gen of Prowl

Wayvia's enhanced Prowl Retail Intelligence platform combines AI-native automation, real-time market visibility, and closed-loop enforcement.

Teneo.ai Launches Teneo 8 Voice AI Platform

Teneo 8 offers scalable AI agents for hybrid AI, governance, and real-time voice automation.

Sendbird Launches Delight.ai

Delight.ai is Sendbird's branded AI concierge built on long-term memory.

UJET Acquires Spiral

The UJET deal with Spiral adds foundational building blocks for conversational AI, predictive analytics, and business intelligence.

ActiveCampaign Launches Claude Connector

Built on ActiveCampaign's MCP server, the integration lets marketers access, analyze, and take action on marketing data across campaigns and automations directly in Claude. 

Metadata.io Launches MetadataONE

MetadataONE unifies CRM, automation, and ad data in a single marketing platform.

Commercial Display Market to Reach $92.3 Billion by 2034

The global commercial display market is experiencing rapid growth due to rise in demand for digital signage across retail, hospitality, and education, AMR predicts.

Agentic AI Is Poised to Disrupt Retail, Even with Cautious Consumers

The rise of agentic AI use by consumers will make it critical for retailers going forward, Bain & Co reports.

Marchex to Acquire Archenia

Marchex's acquisition of Archenia will add customer acquisition and outcome optimization.

Bloomreach Launches Personalized Media-in-Grid

Personalized Media in-Gridturns static product grids into intelligent storytelling surfaces.

Hightouch Introduces Agents for Marketers

Hightouch Agents helps marketers with research, planning, execution, and reporting with full context from the data warehouse and marketing stack.

Omnisend Partners with Triple Whale

Omnisend and Triple Whale partner to give e-commerce companies a unified view of marketing performance.

Amperity Launches Amperity for Hotels and Amperity for Airlines

Amperity's travel industry-specific AI solutions turn traveler data into real-time ionsights and action.

Aurasell Launches AI-Native GTM Platform

Aurasell's platform offers complete automation across go-to-market processes.