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CRM Across the Wire

Salesforce to Acquire Braze for $5.66 Billion

Braze acquisition is expected to strengthen Salesforce's personalization capabilities at scale.

Upstream Works Launches Totalix Contact Center

Upstream Works' Totalix is a quick-to-deploy contact center platform.

ContinuumGlobal Launches Image Assistant

ContinuumGlobal's Image Assistant bring AI image creation into marketing workflows.

Insightly Launches CRM MCP

Insightly CRM MCP Server connects CRM data with AI assistants including Claude and ChatGPT

ChurnZero Launches Kit AI Assistant

ChurnZero's Kit knows customers and the team and business that support them and answers from customer data, internal documentation, and the ChurnZero Knowledge Base.

Invoca Launches Data + AI Healthcare Solution

Invoca's Data + AI turns more patient inquiries into booked appointments.

Boomi Acquires Elementary Data

Acquisition adds data observability and reliability capabilities to the Boomi Enterprise Platform.

Monday.com Launches Harmony Voice AI Platform

Monday.com's Harmony platform is built specifically for sales teams to convert calls into revenue streams. (Featured on SpeechTechMag.com.)

Thought Industries Intros the Customer Knowledge AI Platform and Lens

Thought Industries Customer Knowledge AI Platform and Lens, turning fragmented customer and product knowledge into trusted guidance everywhere customers and AI agents look for answers.

EasyDMARC and GMO GlobalSign Partner

EasyDMARC and GMO GlobalSign are partnering to help businesses build trusted email identities, from DNS and authentication to verified brand presence in the inbox.

DataGroomr Introduces AI Agent for Salesforce

DataGroomr's AI Agent helps teams manage data quality with natural language.

Fini Launches Scout, an AI Coworker for Support Teams

Fini Scout reads across tickets, reviews, and internal threads, answers questions with sources, and drafts the follow-up work.

Scaled Cognition Launches Voice

Scaled Cognition's Voice is a TTS model built specifically for customer experience. (Featured on SpeechTechMag.com).

Salesforce Introduces Hunter, a Sales Agent

At its Dreamforce event, Salesforce introduced Hunter, an agentic outbound sales agent for Sales Cloud.

Webflow Integrates with Google Gemini

New connector gives Google Gemini the context and capabilities to help teams build, manage, and continuously improve digital experiences in Webflow.

Intuit to Acquire Sequence

Sequence acquisition strengthens Intuit Enterprise Suite and QuickBooks Online Advanced, expanding Intuit's revenue management offerings for mid-market businesses.

Self Labs Launches Agent Vault

Self Labs' Agent Vault powers secure, private login and payments across the AI assistants and agents humans already use daily.

Glance Partners with PayPal

PayPal brings its agentic commerce services to Glance, providing the commerce capabilities that turn AI-powered product discovery into trusted transactions

Adobe and NVIDIA Expand Collaboration to Speed Agentic Creation

Adobe is expanding its collaboration with NVIDIA to optimize Photoshop, Premiere, Substance 3D, Frame.io, and Brand Concierge.

Nectar Launches Customer Atlas

Nectar's Customer Atlas extends Amazon Marketing Cloud audience targeting from display into search bidding.