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CRM Across the Wire

MRM Launches AI Relationship Management

MRM's AI Relationship Management (ARM) helps companies build and sustain customer relationships in the era of artificial intelligence.

Sprout Social Integrates with Canva

Canva integration allows companies to send finished designs directly to Sprout Social.

Sprout Social Integrates with Canva

Canva integration allows companies to send finished designs directly to Sprout Social.

My Marketing Pro Launches

My Marketing Pro helps companies unify brand-building with direct marketing across channels.

OptifiNow Launches Brand onDemand

OptifiNow's Brand onDemand helps wholesale lenders deliver white-label flyers while capturing real-time engagement insight.

RRD Launches Business Communication Intelligence Platform

RRD's Business Communication Intelligence turns fragmented customer communications into unified engagement.

RelPro Intregrates with Bombora

RelPro's data integration with Bombora brings buyer intent signal data to its platform.

Freeform Launches ProfitHack 2.0

Freeform's ProfitHack 2.0 uses AI to enhance and automate SEO.

Grammarly Expands AI Writing Assistance in 5 Languages

Grammarly users can now access real-time writing support for Spanish, French, Portuguese, German, and Italian.

ON24 Launches AI Propel+

ON24 AI Propel+ turns events into campaigns powered by first-party engagement data and AI-generated content.

Adobe Releases AI Agents

Adobe's AI Agents help companies with customer experience orchestration.

SoundHound Acquires Interactions

Interactions acquisition is expected to strengthen and extend SoundHound's capabilities in agentic AI. (Featured on SmartCustomerService.com.)

Algolia Launches Intelligent Data Kit

Algolia is unlocking clean, contextual data at scale with Intelligent Data Kit

SurveyMonkey Launches AI Analysis Suite and Design Tools

SurveyMonkey users can now chat with their survey results

Contentstack Introduces Agent OS

Contentstack's Agent OS offers agentic AI capabilities that allow companies to create real-time, contextually-relevant digital experiences.

C3 AI Launches Agentic Process Automation

C3's Agentic Process Automation is the next generation of robotic process automation that runs on the C3 Agentic AI Platform.

PAR Technology Debuts Coach AI

Coach AI is the first product in PAR's new AI Intelligence Suite

Zocks Launches Next-Gen AI Assistant

Zocks' revamped AI Assistant can accelerate client acquisition and servicing for financial advisors

Birdzi Unveils DataScope

Birdzi DataScope is an analytics suite that delivers shopper insights to grocers.

Reputation Launches Competitive Insights, Voice of Brand, AI Reputation Manager, and Reputation IQ

Reputation's Competitive Insights, Voice of Brand, AI Reputation Manager, and ReputationIQ deliver deeper consumer understanding and more actionable insights.