-->

CRM Across the Wire

IntelePeer Expands Smart Suite to Radiology

IntelePeer's Smart suite of solutions, including SmartAgent, SmartOffice, and SmartAnalytics, are now available for multi-site outpatient radiology groups.

Idomoo Partners with AWS for Video Creation on Amazon Q Business

With Idomoo's integration with AWS, companies can access approved data and assets in Lucas AI Video Creator for brand-aligned video creation.

AppDirect to Acquire Tackle

AppDirect and Tackle.io to unite to extend B2B subscription commerce with native hyperscaler marketplace tntegration.

NIQ Joins TikTok Marketing Partners Program

NIQ has earned a Media Mix Modeling Badge in TikTok's Marketing Partners Program.

OnAudience Integrates with Amazon Ads

OnAudience's integration with Amazon Ads helps marketers with AI-driven audience targeting.

Ooma to Acquire Phone.com

Ooma expands its communications offerings for SMBs with its Phone.com acquisition.

Numa Launches Smart Inbox

Numa's Smart Inbox is a voice AI solution that understands every customer conversation for auto dealerships.

Infobip Expands Branded Calling ID

As rising spam calls erode customer trust, Infobip partners with North American telecom providers to standardize Branded Calling ID for businesses nationwide.

Healthcare CRM Is Poised for Robust Expansion

Market Research Intellect expects the healthcare CRM market to reach $27.6 billion by 2033 with as strong CAGR of 12.2 percent.

Informatica Deepens Partnership with Microsoft

Informatica and Microsoft are working together to help companies build and deploy AI agents through Foundry.

8x8 Adds AI, Omnichannel Enhancements

New capabilities across the 8x8 Platform for CX help teams resolve issues on first contact, streamline follow-ups, and work more efficiently.

Fetch Launches ASI:One Agentic LLM and Fetch Business Verification Portal

Fetch combines personalized AI with multi-agent collaboration for complex consumer tasks, L

Iterable Launches Model Context Protocol (MCP) Server

Iterable's MCP Server lets marketers act on data faster.

Bombora Expands StackAdapt Integration

Marketers can now access Bombora B2B Digital Audiences through StackAdapt.

Smarsh Partners with Google

Smarsh and Google collaborate on encrypted RCS capture for regulated organizations.

Adobe Acquires Semrush

Semrush, a provider of generative engine optimization (GEO) and search engine optimization (SEO) solutions, will join Adobe in $1.9 billion deal.

DealHub Acquires Subskribe

DealHub's acquisition of Subskribe strengthens its agentic quote-to-revenue capabilities.

Salesforce Deepens Observability in Agentforce 360

Observability in Agentforce 360 provides continuous AI performance insights and optimization.

IntelePeer Integrates with Microsoft Azure Cosmos DB

IntelePeer brings Microsoft Azure Cosmos DB into its conversational and agentic AI platforms.

AVOXI Upgrades Proactive Service

AVOXI's Proactive Service offering is a diagnostic solution to preemptively identify and fix global voice channel vulnerabilities.