CallMiner Advances CX Intelligence and Agent Augmentation with New AI-Powered Capabilities

CallMiner updates include expanded AI assist, redesigned real-time supervisor experience, and new education resources. (Featured on SmartCustomerService.com.)

Argano Acquires Oktana

Argano advances its Salesforce and AI capabilities with the acquisition of Oktana.

P2COS Launches to Help Small Businesses Grow

P2COS has a desktop app to help find prospects, build relationships, and convert opportunities into clients.

Creator IQ Launches Q for Creator Marketing

Built on Applied Creator Intelligence, Q brings governed AI agents to creator marketing.

Swyft Rebrands as Mercury

Mercury's retail automation platform seeks to expand 24/7 retail access across airports, hospitality, and high-demand locations.

Aligned Launches Seller Agent

Powered by the Aligned Brain, the Seller Agent moves sales AI inside the deal workspace.

Optimizely Launches Autonomous Optimization and Dynamic Experiences

Optimizely Autonomous Optimization and Dynamic Experiences uses AI to autonomously analyze and improve web experiences.

SurveyMonkey Elevated to Gold Partner Status by Zapier

The upgraded Zapier integration connects SurveyMonkey to more than 9,000 apps.

Algolia Launches Shopify B2B Integration

With Algolia's Shopify integration, account-specific catalogs, pricing, and quantity rules now shape search results automatically.

TitanX Launches Precision Dialer

TitanX's Precision Dialer is designed to boost sales call connection rates.

CTM Integrates with Clio

CTM's integration with Clio empowers law firms to attribute billable revenue directly to marketing channels.

FinTurk Partners with Fiduciary Check

FinTurk partners with Fiduciary Check to expand access to CRM for financial advisors.

Eltropy Launches Branded Texting

Eltropy Branded Texting brings RCS and verified identity to credit unions and community banks.

ZoomInfo Integrates with n8n

Joint customers can combine verified ZoomInfo intelligence with n8n's automation and agent capabilities.

AskNicely Partners with JAVLN

AskNicely and JAVLN partner to help insurance brokers deliver a more consistent client experience.

Sinch Brings RCS Integration to SAP Engagement Cloud

Sinch RCS creates another channel for companies using SAP Engagement Cloud.

Seismic Unveils AI Agents for Sales Teams at Its Shift Event

Seismic announced new AI agents, expanded integrations, and additional capabilities to connect sales activities to tangible business outcomes.

Mitel Launches Mitel WX

Mitel WX delivers a consistent communications experience across devices.

Contentsquare Updates Experience Platform

Contentsquare's updated Experience Platform unifies every signal across web, mobile, conversations, LLMs, and agents, turning them into predictions that drive action.

Nimble Launches Nimble MCP

Nimble MCP lets Claude and ChatGPT keep team CRMs current and clean.