Zoho Adds Capabilities to Catalyst

New agentic capabilities in Catalyst by Zoho bring application development, infrastructure, and governance into one integrated lifecycle.

Omilia Partners with Telarus

Omilia and Telarus are bringing self-learning agentic CX to clients across the U.S. and U.K. (Featured on SmartCustomerService.com.)

Innovid Expands NIVO with Meta Ads MCP Integration

Innovid's MCP integration brings conversational AI and connected campaign intelligence to Meta advertising workflows.

Alchemer Launches Iris, a Customer Feedback Platform

Alchemer's Iris delivers a seamless feedback experience across channels, bringing answers, guiding actions, and moving work between systems.

Yext Expands Agentic Capabilities

Yext adds brand-level AI visibility and AEO optimization to Scout and launches a new product purpose-built for SMBs.

CallRail Connects Healthcare Marketing to Patient Outcomes Through Integrations

CallRail's new EHR and patient management system integrations help healthcare organizations connect marketing campaigns to appointments and new patients

LineUp Integrates with Passendo

Lineup expands newsletter monetization capabilities with Passendo integrations.

Qlik Expands MCP to AWS and Databricks Marketplace

Availability in AWS Marketplace and Databricks Marketplace makes it easier to bring Qlik's governed data, analytics context, and transformation capabilities.

PAR Launches Guest360

PAR's Guest360 recognizes guests from their first transaction, unifies activity across channels, and turns that understanding directly into audiences, campaigns, and measurable revenue.

Quiq Launches Voice Assist

Quiq Voice Assist is agentic AI that acts during live calls. (Featured on SmartCustomerService.com.)

SurveyMonkey Launches Today's SurveyMonkey

Today's SurveyMonkey is a revised platform with new AI capabilities, new integrations with Gemini, Workday, and BambooHR, and a redesigned user experience.

Bland Achieves FedRAMP 20x Class A Certification

Bland's FedRAMP 20x Class A Certification gives federal agencies a new path to evaluate and adopt AI agents. (Featured on SmartCustomerService.com.)

Coval Partners with Phonely for Self-Improving Agents

New collaboration gives voice agents a continuous feedback loop to improve customer interactions in real time.

3CLogic Releases AI Agent Evaluator

3CLogic's AI Agent Evaluator automates QA and scoring of voice AI agents. (Featured on SmartCustomerService.com.)

Dreamdata Launches Dreamdata AI

Dreamdata AI learns from go-to-market data organized by accounts and tied to revenue to deliver answers to marketers.

Pinnacle Ai Expands Booking, Messaging, and Automation Controls for Small Businesses

Platform upgrades give users control over how availability is calculated, how guest information is collected, and how automations run.

Sinch Launches Mailgun Inspect for Salesforce

Mailgun Inspect enables marketers to test how emails render across inboxes and devices without leaving Salesforce. 

The Trade Desk Introduces Kokai Zuma

The Trade Desk's Kokai Zuma brings agentic AI, simplified measurement, and a more intuitive user experience; users will be able to prioritize campaign outcomes by automating campaign changes.

Salesforce Partners with Anthropic to Launch Claudeforce

Expanded partnership brings Claude's reasoning together with the data, workflows, business logic, actions, and governance of the Salesforce platform to power trusted enterprise action directly in Claude.

Liveops Launches LiveNexus Agent Assist

Liveops' LiveNexus Agent Assist is a browser-based AI overlay that delivers real-time guidance, compliance, and knowledge to agents during interactions.