AI success isn't about replacing everything—it's about making what you have work better. Join experts from Verint and NiCE as they share practical strategies for delivering measurable CX improvements, accelerating AI adoption, and getting results without costly technology overhauls.
In this webinar, you'll discover:
- How to get AI results now without replacing your existing technology
- How to identify early wins and build momentum one step at a time
- Real-world strategies for improving customer and agent experiences with AI
- Lessons learned from deploying, measuring, and scaling AI initiatives
Discover what works, what doesn't, and how to turn AI investments into measurable CX results in 2027.
Don't miss this live one-hour webinar on Wednesday, November 18, 11 AM PT / 2 PM ET.
Reserve your spot for CX Success Stories 2026: What Worked and Why.
| SPEAKERS |
|
|
|
MODERATOR |
 |
 |
 |
David Singer
Global Vice President,
Product Strategy
Verint |
Brian Mistretta
Director of Product Marketing
NiCE |
Bob Fernekees
Publisher
CRM magazine |
|