Fragmented systems and disconnected data make it difficult to deliver seamless customer experiences. Join experts from NiCE and Verint to explore how unified CX platforms connect data, AI, and engagement to improve decision-making, automate workflows, and deliver more consistent customer experiences.
In this webinar experts will share:
- Why fragmented customer journeys must become connected, context-rich experiences
- How unified data, AI, and orchestration improve CX at scale
- Why behavioral data is becoming one of CX's most valuable assets
- How AI transforms customer insights into automated, measurable outcomes
Learn how connected CX ecosystems help organizations improve agility, strengthen governance, and deliver better customer outcomes across every channel.
Don't miss this live one-hour webinar on Wednesday, September 16, 11 AM PT / 2 PM ET.
Reserve your spot for Unified CX Platforms: Integrating Data, AI, and Engagement.
| SPEAKERS |
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MODERATOR |
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Heather Hughes
Director, Product Marketing, CX
NiCE |
Daniel Ziv
Global VP, AI and CX Analytics
Verint |
Bob Fernekees
Publisher
CRM magazine |
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